Hall Honda Virginia Beach - Service Center
Virginia Beach, VA
573 Reviews of Hall Honda Virginia Beach - Service Center
John & Karl helped me out while getting my 2024 civic serviced and informed me about new deals and plans for the upcoming fleet of vehicles! They were very welcoming and informative needless to say I’ll serviced and informed me about new deals and plans for the upcoming fleet of vehicles! They were very welcoming and informative needless to say I’ll be looking for these two gentlemen in the future. More
Mr. Presta was very helpful to my husband and I when obtaining another lease car. We really do appreciate his kindness. obtaining another lease car. We really do appreciate his kindness. More
Awesome service writer! If I could give him 10 stars I would! Best service ever! If I could give him 10 stars I would! Best service ever! More
I really enjoyed my conversation with Karl Collins Jr, very professional and convincing. I recommend him to any one who like to buy a new car. very professional and convincing. I recommend him to any one who like to buy a new car. More
Jah has been fantastic! From the trade in, purchase and a post purchase assistance- My spouse and I have been very pleased with his professionalism and customer service. Tha From the trade in, purchase and a post purchase assistance- My spouse and I have been very pleased with his professionalism and customer service. Thanks, Jah! More
Karl Collins, Jr. at Hall Honda is an awesome sales representative. His expertise and communication skills helped me find my dream vehicle. I am extremely grateful. Co at Hall Honda is an awesome sales representative. His expertise and communication skills helped me find my dream vehicle. I am extremely grateful. Communicating with Mr. Collins after my purchase as well has been extremely helpful. He has gone above and beyond to help me with learning the features in my new Honda HR-V. Thank you so much Karl Collins Jr. for everything. You're the Best!!! More
Theresa wasn't warm, welcoming, or helpful. Theresa presented zero customer service skills during my interaction with her. I was there for rountine maintenance and an additional service issue. Theresa presented zero customer service skills during my interaction with her. I was there for rountine maintenance and an additional service issue. I told Theresa that I had warranties and she told me she could not look them up. She instead ran down prices and refused to give alternatives. In order to get the service taken care of a call had to be made to a business manager. Don was extremely helpful in retrieving the information needed to have the service started on the car. He also apologized for Theresa's behavior and for the experience with her. Thank you Don. After service was complete, Theresa didn't explained the findings with the car. Instead she asked was the text message recieved and read. I ended up speaking with her manager Louis who was empathetic to the issue the car is having and my encounter with Theresa. He heard my concerns and is working on a solution. Thank you Louis. Overall her unprofessionalism and lack of awareness has left me unpleased with service at tha location. More
I had the pleasure of working with Theresa Payne on my Honda Odyssey. She was extremely thorough and honest with the work that my vehicle needed. At no point did I feel like she was trying to "up sell" me Honda Odyssey. She was extremely thorough and honest with the work that my vehicle needed. At no point did I feel like she was trying to "up sell" me. And when there was a minor obstacle during my service appointment, Theresa and the rest of the service team made sure to rectify the issue. This is why I am a loyal customer at Hall Honda! I recommend this location to all of my friends and family. More