Theresa Payne

Tido bulling me is not ok the way he approached me yesterday when I brought me car in for service it was bullying and I was embarrassed Louis service manager it’s not about win or loose it’s about bei yesterday when I brought me car in for service it was bullying and I was embarrassed Louis service manager it’s not about win or loose it’s about being professional I’m not employed nor I’m I your employee I’m a customer that that was harassed/ bullied he approached me being totally disrespectful rude, and bullying behavior should not be tolerated at all, and I’m a women, ladies Tido appears to be nice, but he is not, owner you need to send a little more time in the garage, the terrible behavior needs to stop Tido. More

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Jay is wonderful salesman at hall Honda he has always helped me with anything I needed help with dealing with my accord I’m currently upgrading to a new accord & he has been great thru the whole deal..th helped me with anything I needed help with dealing with my accord I’m currently upgrading to a new accord & he has been great thru the whole deal..this is the third accord I’ve brought from hall Honda & the second one I’ve gotten with jay…he’s a wonderful asset to hall Honda !!!thank you so much jay ! More

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John & Karl helped me out while getting my 2024 civic serviced and informed me about new deals and plans for the upcoming fleet of vehicles! They were very welcoming and informative needless to say I’ll serviced and informed me about new deals and plans for the upcoming fleet of vehicles! They were very welcoming and informative needless to say I’ll be looking for these two gentlemen in the future. More

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Theresa wasn't warm, welcoming, or helpful. Theresa presented zero customer service skills during my interaction with her. I was there for rountine maintenance and an additional service issue. Theresa presented zero customer service skills during my interaction with her. I was there for rountine maintenance and an additional service issue. I told Theresa that I had warranties and she told me she could not look them up. She instead ran down prices and refused to give alternatives. In order to get the service taken care of a call had to be made to a business manager. Don was extremely helpful in retrieving the information needed to have the service started on the car. He also apologized for Theresa's behavior and for the experience with her. Thank you Don. After service was complete, Theresa didn't explained the findings with the car. Instead she asked was the text message recieved and read. I ended up speaking with her manager Louis who was empathetic to the issue the car is having and my encounter with Theresa. He heard my concerns and is working on a solution. Thank you Louis. Overall her unprofessionalism and lack of awareness has left me unpleased with service at tha location. More

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I had the pleasure of working with Theresa Payne on my Honda Odyssey. She was extremely thorough and honest with the work that my vehicle needed. At no point did I feel like she was trying to "up sell" me Honda Odyssey. She was extremely thorough and honest with the work that my vehicle needed. At no point did I feel like she was trying to "up sell" me. And when there was a minor obstacle during my service appointment, Theresa and the rest of the service team made sure to rectify the issue. This is why I am a loyal customer at Hall Honda! I recommend this location to all of my friends and family. More

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Jay and Teresa are my favorite employees at Honda! 6 months I come back and they take care of me and treat me like family. 6 months I come back and they take care of me and treat me like family. More

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Jay did an amazing job, he was very understanding from the beginning. He listened and was attentive to what I was looking for. the beginning. He listened and was attentive to what I was looking for. More

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Papa Seck is always there to help whenever you need it. He will go above and beyond just for the little things. He’s always treating me (and others) with kindness and a ‘down to earth’ attitude. He will go above and beyond just for the little things. He’s always treating me (and others) with kindness and a ‘down to earth’ attitude. More

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