Harrisonburg Ford's motto is "We Treat You Right," and we felt they treated us well. James Ward was our salesman. He had just started in sales the day before (I think) but did an awesome job; his knowledge of Ford vehicles is incredible. Everyone else we worked with was also great to work with. We feel we got a fair deal on the vehicle we bought, especially on our trade-in. They listened to us about how much we said we could spend. The only problem we've had was a headlight going bad just a few weeks later, but they took care of that. Everyone was very friendly and helpful.