Back

Hatfield Buick GMC - Service Center

Redlands, CA

4.7
308 Reviews

308 Reviews of Hatfield Buick GMC - Service Center

Sort by
August 07, 2023

As expected, the staff were friendly and completed the work as soon as they could. Hopefully their work will remedy the problem since it was a hard to diagnose issue. More

by CONCAPT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Hatfield Buick GMC responded

We're so happy we were able to help you out! We always strive to provide top-quality service to every guest, and we are pleased to hear that you enjoyed your experience here at Hatfield Buick GMC!

August 07, 2023

Friendly, knowledgeable service staff. Work performance is great and the inspire confidence in the work performed. More

by BBPattersonBB75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Carson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2023 -

Hatfield Buick GMC responded

We're glad to hear you found our staff was knowledgeable! We are always more than happy to assist you if anything else comes up. Take care!

August 04, 2023

Adriane and the service department run a tight ship. They got me in and out of there in a very timely and professional manner. More

by JACKLUCAS1380
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2023

Adrien Vasquez continues to be their best asset in the service department for Hatfeild Buick/GMC and the reason we will return to have our vehicle serviced and/or repaired. More

by TDCANDEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

August 04, 2023

Adrian is very professional, he is very friendly and very polite. He explains the concern the customer has and also the repairs done on the concern. I spent 20yrs doing the same type of work with a Chevy dea More

by ACERESCUE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 09, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you have any further questions, please give us a call. We're always happy to help!

Aug 10, 2023 -

ACERESCUE1 responded

Thank you Harfield personnel for being there for the customer.

August 03, 2023

Excellent service and attention to detail. Saying what they do and then doing it. Very pleased More

by rlazar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Hatfield Buick GMC responded

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 03, 2023

Good service promptly, did the first oil change and service. I also took it in for another issue I was having with the SD card but, apparently it’s the way it is. More

by rob77ram
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrien Vasquez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2023 -

Hatfield Buick GMC responded

Thank you for taking the time to leave us feedback about your experience with us. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

August 02, 2023

The process was very easy. No games, no gimmicks or trying to upswell me on nonsense. More

by Elchango562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickey Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Hatfield Buick GMC responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 02, 2023

Service Department delivered excellent service, as usual! Only people that I interacted with were Adrian and Jacob. Thank you very much. More

by GRUMPYANDLOOSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Hatfield Buick GMC responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Hatfield Buick GMC! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 01, 2023

Adrian is always very helpful to me when ever I bring my truck in for service More

by rlazar101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henry Adame
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Terriquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adrien Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Hatfield Buick GMC responded

We're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

...
24
...