Hawk Chevrolet of Joliet - Service Center

Needed repair for broken sensor The staff was very friendly and got me a loaner car quickly so I could go to work. My car was fixed and clean when I picked it up. Thanks for the goo The staff was very friendly and got me a loaner car quickly so I could go to work. My car was fixed and clean when I picked it up. Thanks for the good service. More

Great Employees A very good place to bring your car for service they do exceptionally well with Cadillacs . Mr. Tracy Walker is the best also assisted by Mike Hayes A very good place to bring your car for service they do exceptionally well with Cadillacs . Mr. Tracy Walker is the best also assisted by Mike Hayes which is the service manager top-notch service here at Hawk Chevrolet / Cadillac Service Department. More

Oil change on my Cadillac I had my car serviced for an oil change on my Cadillac and I pulled directly into the garage and was greeted right away from Tracy. I have met him be I had my car serviced for an oil change on my Cadillac and I pulled directly into the garage and was greeted right away from Tracy. I have met him before in previous car services that I had done. Very polite and makes sure that all my needs are met. If I need any further things done on my car. Very satisfied! More

Faster than expected Got car right in and a few minutes later oil change and tire rotation is completed and all ready to go! Thanks! I had another appointment to keep. Got car right in and a few minutes later oil change and tire rotation is completed and all ready to go! Thanks! I had another appointment to keep. More

recall Timely, friendly and always flexible with me! I tend to change my appointments a lot and they always accommodate me and never make me feel as if I am Timely, friendly and always flexible with me! I tend to change my appointments a lot and they always accommodate me and never make me feel as if I am bothering them! More

Excellent service. Very caring to me as a customer with my needs. Can't say enough for the service you provided. Keep up the good work and see you guys another day. Very caring to me as a customer with my needs. Can't say enough for the service you provided. Keep up the good work and see you guys another day. More

knowleggeable courteous service Brought in my 2015 2500hd Duramax for check engine light. 1st time any issue with this truck since new. Met by Tracy Walker at service desk, very co Brought in my 2015 2500hd Duramax for check engine light. 1st time any issue with this truck since new. Met by Tracy Walker at service desk, very courteous contientious knowledgeable. Ran codes, suggested technician review, problem was fixed under warranty. Also had oil change at same time. Tracy was very attentive to my concerns, and issue. I will return here for future routine service as well as any significant issues. Tracy's attention to my needs earned Hawk auto my business. He could give others a lesson on customer service.. More

I WAS GIVEN FULL REIMBURSEMENT ON MY TIRES! I have a 2018 Equinox that was purchased July 2017. This past December I was told that I needed to replace all four of my tires. I was really upset I have a 2018 Equinox that was purchased July 2017. This past December I was told that I needed to replace all four of my tires. I was really upset over this because I couldn't understand why would I need new tires so soon and the dealership did not offer me a warranty or discount for the tires. Because of this, I expressed my feelings by submitting a poor review. Well, a few days after submitting my review, I was contacted by Hawk (Mike) with a sincere apology and a promise that they will rectify this issue. I was told to bring a copy of the receipt for my new tires and documentation of my monthly car payment. I was reimbursed the full amount of my four new tires. I would like to thank Mike for taking the time to read my review and making sure that this issue is fully rectified. I appreciate your time and sincerity on my behalf. I would definitely recommend Hawk deanship in Joliet. More

Desde el comienzo fue muy amable nos explico todo detallada Le doy las 5 estrellas por la buena asistencia de su servicios y al explicarnos detalladamente la información que necesitabamos saber sobre el carro q Le doy las 5 estrellas por la buena asistencia de su servicios y al explicarnos detalladamente la información que necesitabamos saber sobre el carro que deseabamos comprar. More

Great!!!!! Dan was a great salesman he got me a car same day with problem great place it only start here I will be back thanks dan Dan was a great salesman he got me a car same day with problem great place it only start here I will be back thanks dan More