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Hendrick Honda Woodbridge
Woodbridge, VA
1,271 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,271 Reviews of Hendrick Honda Woodbridge
May 18, 2015
Outstanding The Dealership is one of kind. From the moment you walk in till the time you exited the dealership the staff are very courteous. It is hard enough t The Dealership is one of kind. From the moment you walk in till the time you exited the dealership the staff are very courteous. It is hard enough to shop for a vehicle but the staff at Hendrick Honda of Woodbridge make buying a car fun and exciting. Robert Kamga was exceptional in his approach to helping us buy our Honda. He did not pressure, he was very straight forward in what he could and could not do for us. That's all I expected from him. Dennis Card was also terrific. He came through with all he said he will do. I do not believe buying a car should take all day. I have been to other dealerships, and what other dealerships could not accomplished for us in 6 hours of wasted time, Robert Kamga and Hendrick Honda of Woodbridge accomplished in less than 3 hours. I and my wife are completely satisfied with our buying experience with Hendrick Honda of Woodbridge. I will not do the dealership a great justice if I do not mention their service department. I did not completed my review until after my first service which was today. I was not surprised by my experience with the service department. From the setting of appointment, I was told what to expect as my waiting time. I appreciate their candor. I was told that my wait time will be 1.5hours or less. I was out of service in about an hour. That is what I call sticking to the gun, especially, when I witness firsthand the number of cars coming in. I also have mention the outstanding customer service I received from Mr. Jeff Gossman. He took time to explain to needed to be done. Because of his customer service prowess, I have decided to bring my Nissan Armada for all my car care needs to Hendrick Honda of Woodbridge. More
by sholaemmanuel
Employees Worked With
Dennis Card, Jeffrey Gossman, Robert Kamga
May 11, 2015
Sam Maddalena is the true hero of Hendrick Honda. I recently bought a Honda Fit Ex-l from them they helped me in every possible way i.e financing, lease, options. They have very good knowledge of the I recently bought a Honda Fit Ex-l from them they helped me in every possible way i.e financing, lease, options. They have very good knowledge of the cars they deal with from A to Z. More
by Salman Khan
Employees Worked With
Sam Maddalena, Rodrigo DaSilva
April 19, 2015
Great experience with a great salesman Robert at Henrick was a top notch salesman whose top priority was getting us what we wanted and making sure we were happy and comfortable with our dec Robert at Henrick was a top notch salesman whose top priority was getting us what we wanted and making sure we were happy and comfortable with our decision. He was never pushy and always helpful when we needed him. He led us to our first van purchase and we couldn't be happier with the service we received. We will be referring him to everyone. He was outstanding. To finish up the process, Chinaka walked us through the forms process quickly and easily. Great service all around! More
by Margib
Employees Worked With
Chinaka Achuko, Robert Kamga
April 19, 2015
Thank you Bill Fredericks !!! I was looking for used car in Hendrick site , liked the 2009 CR-V and sent the message to the dealer . Bill Fredericks reached out to me with all the I was looking for used car in Hendrick site , liked the 2009 CR-V and sent the message to the dealer . Bill Fredericks reached out to me with all the required info and after couple of calls we finalize the deal over the phone itself . I am based in Morrisville , realizing that customer have to drive almost 250 miles to reach woodbridge , he discussed with his manager Luke and gave the best possible deal for me and it was like win win to both of us. On reaching to woodbridge , I got a warm welcome . He is very friendly , have good sense of humor too and true representative of Hendric . I had some doubt about the car and was looking for pre purchase car inspection but was running too late to get that done and close the deal before 5 PM on Sunday but he said , Hendrick organization is known for its trust worthiness and they do not sell anything that is not good or meet the standards and if there is any issue found ,local Hedrick can help me out . Those words gave me sense of confidence . He provide all possible info and clarified all my doubts and never tried to influence me . Never though car buying can be so hassle free . It was the best buying experience . Thank you Bill Fredericks . More
by Nitin
Employees Worked With
Bill Fredericks
April 10, 2015
Bought another car from Bill Fredericks!! Had such an outstanding purchase experience with buying my CR-V that I went back to buy my daughter a Civic! I knew what I wanted, the price I wanted Had such an outstanding purchase experience with buying my CR-V that I went back to buy my daughter a Civic! I knew what I wanted, the price I wanted to pay (had done my thorough homework) and I called Mr. Fredericks to see if he had the vehicle and would meet my price. Yes to both! I also do not like to waste time with any paperwork, up selling, game-playing or other hassles, so he had the vehicle ready and waiting, and all I had to do was sign a few papers. I was in and out in less than an hour and driving the Civic home. The experience was absolutely seamless. I appreciate that my time was respected and that the purchase process was direct and straightforward. Miguel Sarria also deserves accolades for outstanding customer service. He knew I wanted to get my car and go, so with lightening speed, he got me processed. Thank you to both gentlemen for another positive experience! I am in Fredericksburg, and I shopped my CR-V and the Civic from Richmond to NoVa, and got BY FAR the best deal at Hendricks. I am one happy customer! More
by sunnyseas
Employees Worked With
Bill Fredericks
April 08, 2015
Always done right. Been taking my 2006 Pilot to Hendrick Honda since I got it. Service is always prompt and on occasion when I have had to wait for work to be done, I've Been taking my 2006 Pilot to Hendrick Honda since I got it. Service is always prompt and on occasion when I have had to wait for work to be done, I've used the shuttle service which is quite convenient. I would recommend them for sure. My latest visit was with Jeff, but all the service people are fine. More
by marie
Employees Worked With
Jeffrey Gossman
March 28, 2015
Thank you Kristi A few months ago my check engine light came on in my 2008 civic. As soon as this happened I called the dealership and talked to Kristi who was able sc A few months ago my check engine light came on in my 2008 civic. As soon as this happened I called the dealership and talked to Kristi who was able schedule my appointment for the following morning. Upon arrival, I was taken care of right away and was dreading the worst news being that my civic had 94,000 miles on it. Within 30 minutes I was told by Ms. Kristi that my car was ready!!! Wow...that was quick....a switch went bad in the engine and the news wasn't so bad after all....My overall experience has been excellent with this service department and Kristi treated me as if I was part the Hendrick family. I would recommend this dealership to everyone who loves their Honda. More
by ace
Employees Worked With
Kristi Richards
March 13, 2015
Never buy a car from this dealership online!!!!!! We purchased a M37sport from Bobby Wildberger. After assuring us there was no damage to thecar, we purchased it. He was nice enough to have the car de We purchased a M37sport from Bobby Wildberger. After assuring us there was no damage to thecar, we purchased it. He was nice enough to have the car delivered to us in NC. When the car arrived the front grill was cracked. I immediately called Bobby to let him know about the damage(before thedriver left bc i was going to have them take it back). He assured me that he would get the situation rectified. We took the car to the Infiniti dealership and got an estimate for the repair (over $900). We agreed for the repairs to be made at the local Hendricks dealership and then crickets. I called, texted, emailed Bobby more times then I can count. Nothing. I spoke with a manager named Wais who told me he would make it right and never called back or returned my call. After months of fighting, we gave up. The damage that the broken grill was causing by scratching the car was too much. We have never been reimbursed. Never even had a return call or email. Absolutely the most unprofessional people I have ever delt with. Do not trust this dealership!!!!!! More
by Kb27520
Employees Worked With
Wais Safi, Bobby Wildberger
February 25, 2015
Thank You Sam! A few weeks ago, I came in for an oil change and state inspection. After being there for an hour, I was told I'd also need to replace my rear breaks. A few weeks ago, I came in for an oil change and state inspection. After being there for an hour, I was told I'd also need to replace my rear breaks. I obviously wasn't looking forward to the cost, but knew it had to be done. The service took longer than expect and the a winter storm was brewing. I ended up being there for over 3 hours and missing a bus back to New York, but Sam remedied the situation with giving me an amazing discount for the inconvenience. THANK YOU, SAM! As I stated, I wasn't expecting much to be done, but was completely surprised by Sam's act of kindness. Thank You, Thank You, Thank You!! This is my second car from Hendrick Honda Woodbridge and my family owns a number of their vehicles. Hendrick Honda's services never disappoint and I love how friendly everyone is as well as how comfortable the waiting area is (stocked with tea, coffee, hot chocolate, water, wifi and a play area) Still waiting on the hidden camera's to show up with my real bill ; ) Cheryl More
by CJWDBGVA
Employees Worked With
Sam Maddalena
January 31, 2015
This dealership takes care of their people A great dealership who stands behind their word and product. I am enjoying my new 2014 CRV and I am looking forward to future deals. I will refer any A great dealership who stands behind their word and product. I am enjoying my new 2014 CRV and I am looking forward to future deals. I will refer anyone to this dealership. Thank you Hendrick Honda for your assistance! More
by Mena
Employees Worked With
Diane Reynolds, Atanga Mathias, Robert Kamga
