Hendrick Honda Woodbridge

Always the best service Hendrick Honda is the first dealership that I have used exclusively for my car maintenance. I've bought my last two cars there and I always take my ca Hendrick Honda is the first dealership that I have used exclusively for my car maintenance. I've bought my last two cars there and I always take my cars there for all service. They have the best staff. More

Wonderful team Very friendly environment deals go very smoothly and they do their best to help you get what you want. Every body is happy :) I got into a new ride wi Very friendly environment deals go very smoothly and they do their best to help you get what you want. Every body is happy :) I got into a new ride with the best possible deal I could have at that time More

Anthony Watkins was excellent for the purchase of my new CRV Anthony Watkins was my salesman for my new vehicle at Hendrick Honda-Woodbridge and worked with me to secure a good deal. I even came back a few days Anthony Watkins was my salesman for my new vehicle at Hendrick Honda-Woodbridge and worked with me to secure a good deal. I even came back a few days after the sale and Anthony took time out of his busy day to make sure I was comfortable with all the new gadgets for the car. He is very polite and well-spoken and know I can count on him in the future. All the others I dealt with during the month prior to buying were wonderful and attentive as well. More

Bradley was a great help ! Bradley Elkins helped me get an issue with brakes pushed thru under warranty (as it should have been) and was extremely helpful. I will request him e Bradley Elkins helped me get an issue with brakes pushed thru under warranty (as it should have been) and was extremely helpful. I will request him every time I go to Hendrick for service from now on. Thanks million ! More

customer service suck I drop my car at 6:50am with appointment, for a recall. You would think your car would be ready by 10 or 11 am did not happen after they call to say I drop my car at 6:50am with appointment, for a recall. You would think your car would be ready by 10 or 11 am did not happen after they call to say the car needed something else to be fix Time 10am. I said no to their offer. hours past no call. I called at 4:15pm customer service said the car would be ready by 5:pm. Car was not ready, I wanted to talk to the service manager, he did not talk to me for almost 45 minutes avoided me for this time; until I went to talk to the big boss. I have no doubt in my mind they did not fix the car because I did not wanted them to fix the other part. worst service ever don't bring your car there or buy one you can be for a big surprise. More

Couldn't Be Happier! The "service needed soon" indicator on my 2013 Pilot recently came on and I contacted Kristi Richards. She quickly scheduled my car for service at the The "service needed soon" indicator on my 2013 Pilot recently came on and I contacted Kristi Richards. She quickly scheduled my car for service at the exact date and time I requested. I was able to drop off the car, go to a movie with a friend, and return to pick up my car with no waiting. Things couldn;t have worked out smoother. Although my car seldom requires service, when it does I always call Kristi and am always treated in a friendly and positive manner. Her smile and courteous disposition, along with her impressive knowledge, make every visit to Hendrick Honda a pleasant one and I always feel that my car is getting the best service available. Thanks Kristi! More

Awful experience Hendrick had my car for over a week for an insurance repair and did nothing. Tried to put it on my insurance company when in fact they had done nothin Hendrick had my car for over a week for an insurance repair and did nothing. Tried to put it on my insurance company when in fact they had done nothing when the adjuster arrived to approve additional repairs they said were needed. They were charging $155 per hour for labor. Had my car removed and taken to another shop where they actually did the work for LESS than the insurance estimate. Hendrick Honda is a ripoff More

Bradley in Service If you need service call Bradley! He was very attentive to the issues with my Honda Pilot and made the service a positive experience. Every other time If you need service call Bradley! He was very attentive to the issues with my Honda Pilot and made the service a positive experience. Every other time I have dealt with dealerships it has been a nightmare. Thanks again Bradley!! More

Go to jiffy lube or spend 2 Hours here Ive been here 3 times as part of the free service package we got when we purchased our vehicle. No wonder they offer it because it takes forever to ge Ive been here 3 times as part of the free service package we got when we purchased our vehicle. No wonder they offer it because it takes forever to get it done. Every time I've been here my basic service/oil change takes over 90 minutes. The 1st two times were on a weekend and after speaking with the manager he told me to arrange a week day. I went on a Tuesday and still spend 90m here. At this point I am almost willing to pay somewhere else so I get some of my life back. More

Where's the car? We had an appointment to look at a used Acura MDX at 7:45pm with Mr. Moises Urcuyo. This started with a chat on their web site and then a call from hi We had an appointment to look at a used Acura MDX at 7:45pm with Mr. Moises Urcuyo. This started with a chat on their web site and then a call from him at 6pm to confirm the car was available and the time. He followed up at 6:17pm with an email. When we pulled up at 7:45 an MDX looking just like the one we came to see pulled away from in front of the dealership. We entered and asked to see Mr. Moises Urcuyo . He was paged and called back- saying the car was sold. This is disrespectful and unprofessional. He had my cell # and email. Plus, in my experience it takes more than an hour to close a deal and get the car ready to leave the lot. This deal was under way at 6pm. My first experience was so bad I will never return. More