Herb Chambers Ford of Braintree - Service Center

I've always had a very good experience dealing with Herb Chambers Ford of Braintree. Just got the works and everything was done quickly and the service provider was courteous and didn't try to sell me any Chambers Ford of Braintree. Just got the works and everything was done quickly and the service provider was courteous and didn't try to sell me any additional services that I didn't need. Always a good experience there. More

Cindy at service is excellent. I also want to complement Scott Lewis he is a great General Manager and is the best person to deal with when buying a vehicle. I also want to complement Scott Lewis he is a great General Manager and is the best person to deal with when buying a vehicle. More

Derek in the trucking repair center is very professional and the service on my RV is very good. I bring it in twice a year for service before I go on my long trips and the service on my RV is very good. I bring it in twice a year for service before I go on my long trips More

No pressure. Polite and professional. Straightforward and easy to deal with service department. Work is performed on time and to a good standard. Polite and professional. Straightforward and easy to deal with service department. Work is performed on time and to a good standard. More

Cindy as always was very helpful, knowledgeable and courteous. Exceptional service from her and the team courteous. Exceptional service from her and the team More

Called 4 times over 1-1/2 hours with no call back from Jack. Very poor customer service. Jack. Very poor customer service. More

Excellent service Clean waiting room, friendly knowledgeable staff, easy scheduling Definitely recommend this service department knowledgeable staff, easy scheduling Definitely recommend this service department More

Cindy was so helpful in getter service on my roof shade. She even helped in getting the repair cost reduced. Very friendly staff. Feels like family. She even helped in getting the repair cost reduced. Very friendly staff. Feels like family. More

Recently had one of our fleet vehicles in for service. The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced The service department is outstanding. I worked with Cindy as I have in the past. Cindy is excellent to work with, very knowledgeable and experienced. Thanks again for all your help. More

Worst service I ever had at dealership. A three day repair took 29 day to get done. I got no communication about delays, except when I called to find out if my car was ready, and was told t A three day repair took 29 day to get done. I got no communication about delays, except when I called to find out if my car was ready, and was told the part was not in. After calling Ford directly, the part got shipped, but my work was still delayed another week. They did do an oil change for free, and said they did a balance and rotation of the tires. But my front driver's side tire is out of balance. Worst service ever. Go somewhere else for service. More