Herb Chambers Hyundai of Auburn - Service Center

Alexandra, who works in Service at the Auburn MA location, is the best. She understands customer service and is always helpful. She is the best service person I have dealt with in my 45 plus years location, is the best. She understands customer service and is always helpful. She is the best service person I have dealt with in my 45 plus years of owning a car. More

Joshua, in service, was great. He took the time to listen to my inquires and provided me with answers. Service was done in an appropriate time frame, I was just surprised that a w He took the time to listen to my inquires and provided me with answers. Service was done in an appropriate time frame, I was just surprised that a wash and dry was not part of the process as it was years ago. More

I feel good going there. The team its great and they are doing a great job! Thank you! The team its great and they are doing a great job! Thank you! More

Fantastic customer service all around! !!! Went to the service department had condensation in my rare right side, left light, spoke with Jeff in the service department he ordered my part ca !!! Went to the service department had condensation in my rare right side, left light, spoke with Jeff in the service department he ordered my part came and picked up my vehicle at work and returned it! Jeff was outstanding!!! I can’t say enough about Herb Chambers Hyundai of Auburn, Outstanding More

Friendly, kind, professional. They were able to provide me with additional information and were very knowledgeable. They were able to provide me with additional information and were very knowledgeable. More

Always a pleasant experience. Service was on time and completed in timeframe estimated . I relaxed in the service wait room where they have complimentary hot beverages, water and Service was on time and completed in timeframe estimated . I relaxed in the service wait room where they have complimentary hot beverages, water and often fresh apples. Staff was professional and efficient.,And to top it off, I left with a sparkly clean car which had been covered with road salt. Very pleased. More

Easy to schedule, pleasant staff, clean facility, nice waiting area with coffee and vending machines. waiting area with coffee and vending machines. More

My 3 year old car died on 11/10/ 2023. The engine was blown. I had it towed to the dealership. The problem was a very common defect which I was never notified of. I was told that it would The engine was blown. I had it towed to the dealership. The problem was a very common defect which I was never notified of. I was told that it would be ready in about a week. I have not heard from them since. It has been almost 3 months. I have several times and have never gotten a response. More

People are professional and friendly, they were very informative when answering my questions. The building was clean and the waiting area is comfortable informative when answering my questions. The building was clean and the waiting area is comfortable More

The experience was great. He was very knowledgeable about what I asked him and told me before they started working on my vehicle how much it would cost. Very content with th He was very knowledgeable about what I asked him and told me before they started working on my vehicle how much it would cost. Very content with the way they treated me. And also very happy you remembered me and came and asked if I was still happy with the Santa Fe I bought. Thankyou. More