Herb Connolly Chevrolet - Service Center

Aeryn was excellent on every level. Made my visit as effortless as possible. I hope management and ownership know how much of an asset she is to the dealership. Fantastic customer servi Made my visit as effortless as possible. I hope management and ownership know how much of an asset she is to the dealership. Fantastic customer service! More

Excellent customer service experience! Mon April 8th my check engine light came on. Immediately drove my 2010 Impala to Herb Connolly Chevrolet diagnose the problem. Joie Mullen, our trus Mon April 8th my check engine light came on. Immediately drove my 2010 Impala to Herb Connolly Chevrolet diagnose the problem. Joie Mullen, our trusted service adviser called @ 7:43am Wednesday that her team had replaced the secondary air injection solenoid valve under warranty at no charge to me!!! Joie not only scheduled a Lyft ride to take me home Mon but also pick me up no charge! Over the years when I was on the road flying out Sunday night and returning Friday night Herb Connolly Chevrolet always help my wife care for our two cars in a way that made her safe and secure. Trusted service advisors, e.g. Joie Mullen, is the major reason for our dealership selection and continued patronage. Joie is our current service contact with at this dealership and has been extremely helpful. Always feel when I leave the dealership that the service was performed correctly and Service Advisors, e.g. Joie Mullen pay personnel attention to every service detail. Joie is truly a credit to the Herb Connolly dealership. After the sale service is the key! More

Disappointing I had a simple repair. Replacing 2 headlight bulbs now it is turning into a multi-day event. I got the car back and last night while driving I have one headlight going stra Replacing 2 headlight bulbs now it is turning into a multi-day event. I got the car back and last night while driving I have one headlight going straight ahead and the other pointing down about 5 ft in front of the car. When I called this morning, I am told that I have to drop the car off for a full evaluation. For what should be a simple adjustment. More

Service is great, free coffee, people are friendly, fully enjoyed looking at cars and trucks for sale. enjoyed looking at cars and trucks for sale. More

Easy to get an appointment at on date and time desired. Friendly, knowledgeable Service Manager, Jay Martin, and Service Consultant, Aeryn Kiewicz. Friendly, knowledgeable Service Manager, Jay Martin, and Service Consultant, Aeryn Kiewicz. More

Trying to get a person to talk to about service. Keep getting voice mail, then not getting call back. Tried to speak with service manager same results. The service number said they were closed up un Keep getting voice mail, then not getting call back. Tried to speak with service manager same results. The service number said they were closed up until 9:30 then voice mail. Not a good way to service customers. Maybe I should try to find a better dealership as I am looking to buy a new SUV for my wife More