Herb Connolly Chevrolet - Service Center
Framingham, MA
340 Reviews of Herb Connolly Chevrolet - Service Center
I had a need for an urgent repair and made a call short notice on a rainy Saturday. I reached Brian who said to bring it down and he would take care of it. Well, he and the service staff did take care o notice on a rainy Saturday. I reached Brian who said to bring it down and he would take care of it. Well, he and the service staff did take care of it and the vehicle is just fine now. This is illustrative of the service that I always receive from Herb Hyundai and it is why I have purchased four vehicles from them in my purchasing history and will not purchase anywhere else. A lot of dealers can claim personal service but Herb delivers on it. It is just not the normal atmosphere that you would experience in a dealership. We will be Hyundai and Herb Connolly loyalists because of the staff and managers as Felipe and Brian. Great job Herb Connolly Hyundai! More
I've always had a great experience with the people in the service department of Hyundai. They are extremely friendly and helpful, and my car is always ready on time. If I need to get my car in for service, service department of Hyundai. They are extremely friendly and helpful, and my car is always ready on time. If I need to get my car in for service, I can always get an appointment within a few days. More
I also bought my civic from Herb and was pleased with the quality of the used car and the price. The necessary service so soon was of a part that worked fine for two months then quit. You have to expect tha quality of the used car and the price. The necessary service so soon was of a part that worked fine for two months then quit. You have to expect that with any used car but their service was excellant. I brought the car in late in the day, because of the breakdown, and they still got it done by 5PM. And they kept me informed all along the way. Calling after finding out what's wrong and the cost, and when it was ready to pick up. And most of all I don't think I got gouged with the price. It was remarkably fair. Detailed billing, so you know what was done. More
Service at this dealership is excellent. Never a problem and the staff goes the extra mile to answer questions or address concerns. Felipe, especially, is terrific to work with. I would (and have) recomme and the staff goes the extra mile to answer questions or address concerns. Felipe, especially, is terrific to work with. I would (and have) recommend Herb Connolly Hyundai without reservation. More
I've always had positive experiences getting my Chevys serviced at this dealership. I don't mind at all driving out to Framingham from Worcester to have my car kept up to date with each oil change. I'd serviced at this dealership. I don't mind at all driving out to Framingham from Worcester to have my car kept up to date with each oil change. I'd rather go here even after trying other dearlerships in Worcester that weren't half as friendly or accomodating. It's as if I have a little car family away from home that I can depend on. More
I have bought my last 3 cars from one of the Connolly dealerships and there is a reason for that. They are extremely honest, fair, and make every effort to not only keep you as a customer, but keep you a dealerships and there is a reason for that. They are extremely honest, fair, and make every effort to not only keep you as a customer, but keep you as a satisfied customer. I took my car in for an oil change, with only a few minutes notice to them, the car was serviced immediately, and also washed and vacuumed! I am spoiled by the treatment I receive whenever I go there, and don't plan on using another dealer for anything for a very long time. I have a Chevy HHR, which is a wonderful car and wonder why its not advertised on tv rather than the big SUVs! More
I've been bringing my Tahoe to Herb Connolly for service for about six years, and that in itself should explain how I feel about them. I think the service level is even better now than ever before. Jay has for about six years, and that in itself should explain how I feel about them. I think the service level is even better now than ever before. Jay has been taking care of me for several years, and I feel confident that he sees that my car gets the service that it needs, without loading on unnecessary work. He's helped me through some pretty difficult times with transmission problems, and my car runs as good now as it did when I bought it. More
I needed an oil change and my "tire pressure" light came on every time I turned on the car. I checked my tire pressure and my husband did as well and there wasn't a problem. I brought the car in and this wa on every time I turned on the car. I checked my tire pressure and my husband did as well and there wasn't a problem. I brought the car in and this was fixed. I now turn on my car and don't have a worry that there "might" be something wrong with my tires. This is very important to me as I commute a long distance to work alone and often don't return home until 9 pm or later. I definitely don't want to be stuck on 128 or the Pike with a flat tire waiting for help. Thank you!!! More
I was very happy with my first service experience. Service was promt and all the staff was very friendly. I felt the service people went the extra distance in everything they did. I also like the fa Service was promt and all the staff was very friendly. I felt the service people went the extra distance in everything they did. I also like the fact that I received a quick car wash and vaccum job. I was in for a tire repair. I noticed they checked and properly inflated the other 3 tires. That type of care and concern is what will keep me coming back. Most places do the bare minimum. I like that your dealrship did not. I hope it continues. I will be a customer as long as you do. More
THE SERVICE DEPT. AT HERB CONNELLY HAS CONTINUED TO NOT JUST MEET MY EXPECTATIONS BUT EXCEED THEM,EVERYTIME!THE WORK HAS BEEN COMPLETED ON TIME AND I'VE BEEN UPDATED THROUGHOUT THE PROCESS,NEVER ANY SURPRI JUST MEET MY EXPECTATIONS BUT EXCEED THEM,EVERYTIME!THE WORK HAS BEEN COMPLETED ON TIME AND I'VE BEEN UPDATED THROUGHOUT THE PROCESS,NEVER ANY SURPRISES.MY VEHICLE IS RETURNED TO ME CLEANER THAN IT GOES IN,INSIDE AND OUT.EVERY EMPLOYEE THAT I HAVE BEEN IN CONTACT WITH HAS ASKED IF I NEEDED HELP AND HAS BEEN MORE THAN PLEASANT TO DEAL WITH.I STRONGLY RECOMMEND THE SERVICE DEPT. More