Heritage Toyota Catonsville

Their service department is the absolute worst one can ever expect. Service advisors are extremely rude and unprofessional. The place as a whole is really bad when it comes to management, planning, and cu ever expect. Service advisors are extremely rude and unprofessional. The place as a whole is really bad when it comes to management, planning, and customer experience. More

Great dealership and got a really good deal. Everyone there was friendly especially Adriana! The process was quite smooth but also took some time. Everyone there was friendly especially Adriana! The process was quite smooth but also took some time. More

I had a great experience working with Adrianna. I flew from 200 miles away to find the vehicle i wanted. She made the experience very quick and seem-less. I flew from 200 miles away to find the vehicle i wanted. She made the experience very quick and seem-less. More

Dealer worked with me and served my needs well. Was patient and prompt to provide financing options. Definitely made process not bad Was patient and prompt to provide financing options. Definitely made process not bad More

I recently had the pleasure of purchasing a 2024 Toyota Corolla from David Day, and I must say, the experience exceeded all my expectations. From the moment I stepped onto the lot, David's professionalism Corolla from David Day, and I must say, the experience exceeded all my expectations. From the moment I stepped onto the lot, David's professionalism and dedication to customer satisfaction were evident. What truly stood out was the efficiency with which David handled the entire process. In record time, he guided me through the selection of the perfect vehicle to suit my needs, ensuring every detail was accounted for. His knowledge of the Toyota Corolla and its features was impressive, and he took the time to address all my inquiries with patience and clarity. David's no-nonsense approach was refreshing. There were no hidden fees or unnecessary upselling attempts. He provided transparent pricing and straightforward information, making the purchasing process smooth and stress-free. Not only did David deliver exceptional service during the sale, but he also went above and beyond to ensure my satisfaction even after I drove off the lot. His commitment to customer care is truly commendable and sets a high standard for others in the industry. Overall, I couldn't be happier with my experience at the dealership, thanks to David Day. If you're in the market for a new vehicle and want a seamless, hassle-free experience, I highly recommend seeking out David's expertise. Thank you, David, for making my car buying experience easy! More

She made the process so easy an seamless, she kept it real and honest with us and delivered everything we asked for!. Adrianna made us feel like we have known her for a long time which made us feel very real and honest with us and delivered everything we asked for!. Adrianna made us feel like we have known her for a long time which made us feel very comfortable in making a purchase. She is definitely going places in this industry! More

Adrianna provided exceptional customer service throughout my car buying experience. Her extensive knowledge allowed her to address all my questions without hesitation. Her impressive efficiency meant she did my car buying experience. Her extensive knowledge allowed her to address all my questions without hesitation. Her impressive efficiency meant she didn't need to constantly consult her team, making the process seamless. Adrianna's genuine approach made me feel valued, not just as a potential sale, but as a person. Working with her was a pleasure, and I highly recommend her to anyone in need of a professional, trustworthy car salesman. Additionally, she went the extra mile to help  transition all of my belongings to the new vehicle. Thanks to her, the sale was a success, and I walked away a happy customer. More

Everyone was focused on customer concerns and worked diligently to achieve that goal successfully. Especially Adrennia my sales representative. She was very courteous and focused on customer satisfactio diligently to achieve that goal successfully. Especially Adrennia my sales representative. She was very courteous and focused on customer satisfaction in every way. Thank you Adrennia More

Great customer service and always meet your needs when looking for a car. Would definitely recommend people to James. looking for a car. Would definitely recommend people to James. More

Working with Trey was a lovely experience from start to finish. He was quick with finding the exact car that I wanted and scheduling an appointment. When I arrived he immediately made me feel comfortable. finish. He was quick with finding the exact car that I wanted and scheduling an appointment. When I arrived he immediately made me feel comfortable. During the process he provided exceptional customer service & was very kind, supportive, & patient with me. More