Hillside Honda

This place used to be good. Now is the absolute worst. They sold me a car that is malfunctioning which they can't fix and are not giving me any alternative options. I took my ca Now is the absolute worst. They sold me a car that is malfunctioning which they can't fix and are not giving me any alternative options. I took my car 3 times for them to fix it. They were very dismissive and did not listen to my concerns. They kept telling me there was nothing wrong with the car when obviously there is something wrong as the car is shaking and having other issues. I try to negotiate with them to get a different car or for them to cancel the contract and they refused. They finally told me I couldnt keep my car there and threatened me to charge me storage fee for having the car in their lot when I only asked for them to honor the warranty (which I have a 3 years warranty or up to the 100k miles mark). It's been almost 3 months of back and forth and the problems is getting worse. On my way to work the car almost broke down on me and the engine light came on with three issues, emmision, transmission, and side sensor problems. I took it back, they only fix one issue, the emmission. They told me that they couldn't see the other problems. They also told me the rotors are bad and the breaks need works but I have to pay out of pocket as this is considered tear and wear. However, I have barely driving this car as it has been in their possession most of the time or parked in front of my house. If you appreciate your money and peace of mind, DO NOT go to Hillside Honda to buy a used car. The sales manager, Mike is the absolute worst. He is cynical, a liar, and racist, fraudulent person. He makes empty promises and do not honor his word. He does not care at all about the client's safety or well-being, he only cares about making money. Be especially warned if you are a female of color. He especially does this to female minorities. More

Stuff are very helpful. easy to contact, they did good job. colse to my house easy to contact, they did good job. colse to my house More

Sales people are knowledgeable and professional, and no waiting time and variety of selection and excellent work. Thank you all. waiting time and variety of selection and excellent work. Thank you all. More

“I had an amazing experience with this company! The customer service was top-notch, . I highly recommend them to anyone looking for excellent service.” Chris service desk is the best The customer service was top-notch, . I highly recommend them to anyone looking for excellent service.” Chris service desk is the best More

Chris and the service department did an excellent job! Thank you ! Appreciate for all the help ! Thank you ! Appreciate for all the help ! More

I was very impressed with how I was checked in and notified once my vehicle was completed. notified once my vehicle was completed. More

This dealership used to be good but recently noticed customer satisfaction going down. They don’t listen customer concern, courtesy check. customer satisfaction going down. They don’t listen customer concern, courtesy check. More

They always do a great job and the customer service reps are always friendly and professional. are always friendly and professional. More

Took my vehicle to be repaired ; everyone was helpful but the vehicle still has problems that were supposed to have been fixed . They have asked me to return the vehicle to the shop . I will see how this goe the vehicle still has problems that were supposed to have been fixed . They have asked me to return the vehicle to the shop . I will see how this goes . More

Chris was helpful and his customer service was excellent. He added my oil change, to avoid returning another day and gave me a coupon. Kelvin was also very friendly. The overall experience was awesome. Ever He added my oil change, to avoid returning another day and gave me a coupon. Kelvin was also very friendly. The overall experience was awesome. Everyone at this Honda location. get 2 thumbs up! More