Honda of Valley Stream
Valley Stream, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,244 reviews
My appointment was set for 730 am, there was a line upon arrival and did not check in with Marcel until 747 am, was told I also needed awd oil which felt like I was being upsold as there was little to no in arrival and did not check in with Marcel until 747 am, was told I also needed awd oil which felt like I was being upsold as there was little to no info provided. So the oil change and tire rotation pricing doubled with the addition of this service I was informed was NEEDED. Perhaps it was but the urgency given to it made it seem necessary. I asked about a recall letter for my tail gate and was Informed it was not available and to call back in future when they may have it at unknown date. Service took slightly longer than initially informed but the customer service was descent enough not to be upsetting. Overall an Ok experience but I would not necessarily recommended them. They were alright- with a hint of used sales man energy. Perhaps Honda can train its team on improved customer service or try a bit harder. More
The agent that helped me with my car was extremely benevolent and I appreciated every moment of her help. benevolent and I appreciated every moment of her help. More
The dealership was very clean. Steve was very responsive and returned calls in a timely fashion. He was available to meet our needs. Steve was very responsive and returned calls in a timely fashion. He was available to meet our needs. More
Reliable service dept. with clean waiting area. All staff I encountered were courteous and professional. with clean waiting area. All staff I encountered were courteous and professional. More
My newly bought Honda CRV hybrid broke down at 391 miles. I immediately reached out to Honda, Valley Stream, but they did not show much interest to help me out instead the customer service Farzana was very I immediately reached out to Honda, Valley Stream, but they did not show much interest to help me out instead the customer service Farzana was very rude and unprofessional. My car broke down in upstate NY and had to be towed to D’ella Glens Falls Honda. They were not helpful. They say that the fuel injector needs to be replaced but refused to give me even a tentative timeline. Looks like I made a wrong decision buying Honda car. More
Great service, friendly and overall satisfied with the purchase of my 2019 Civic sport coupe. Honda fixed my AC free of charge. purchase of my 2019 Civic sport coupe. Honda fixed my AC free of charge. More
Very nice people. Very clean place. Helpful. Couldn’t be mor happy with my decision with them and the car got Very clean place. Helpful. Couldn’t be mor happy with my decision with them and the car got More
Good experience told me what was wrong with my car quickly and gave me an oil change quickly and gave me an oil change More
Customer service was amazing. Tech explained everything as to what was being done. Time for repair was in and out. Tech explained everything as to what was being done. Time for repair was in and out. More
Mark was service advisor and kept me advised per work being done on my car - which I really appreciated -my car is running fine now thanks to Honda repairmen being done on my car - which I really appreciated -my car is running fine now thanks to Honda repairmen More