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Honda of Valley Stream - Service Center

Valley Stream, NY

4.5
2,367 Reviews
Call Service Center (516) 758-5396

2,367 Reviews of Honda of Valley Stream - Service Center

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May 29, 2024

The agent that helped me with my car was extremely benevolent and I appreciated every moment of her help. More

by Varian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that the agent who assisted you was extremely benevolent and that you appreciated every moment of her help. We look forward to serving you again!

Helpful
May 28, 2024

The dealership was very clean. Steve was very responsive and returned calls in a timely fashion. He was available to meet our needs. More

by JAF0660
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our dealership very clean. It's great to know that Steve was responsive and returned your calls promptly. We're glad he was available to meet your needs and provide you with the service you deserved. We appreciate your kind words and look forward to serving you again in the future.

Helpful
May 28, 2024

Reliable service dept. with clean waiting area. All staff I encountered were courteous and professional. More

by CARIBEMALO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our service department reliable and appreciated our clean waiting area. It's wonderful to know that all the staff you encountered were courteous and professional. We look forward to continuing to provide you with excellent service.

Helpful
May 28, 2024

Great service, friendly and overall satisfied with the purchase of my 2019 Civic sport coupe. Honda fixed my AC free of charge. More

by sjsacco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that you had a great service experience and are overall satisfied with your 2019 Civic Sport Coupe purchase. Enjoy your new car, and we look forward to serving you again!

Helpful
May 28, 2024

Good experience told me what was wrong with my car quickly and gave me an oil change More

by KENNETHOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear you had a good experience. It's great to know we could quickly diagnose your car's issue and provide an oil change. We look forward to serving you again!

Helpful
May 27, 2024

Customer service was amazing. Tech explained everything as to what was being done. Time for repair was in and out. More

by vishamk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're thrilled to hear that you had an amazing customer service experience. It's great to know that our tech explained everything clearly and that your repair was completed quickly. We appreciate your kind words and look forward to serving you again! Let us know if there is anything you need.

Helpful
May 27, 2024

Mark was service advisor and kept me advised per work being done on my car - which I really appreciated -my car is running fine now thanks to Honda repairmen More

by KATHLEENKARPINSK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Mark kept you informed throughout the process. We're pleased that your car is running as it should. We appreciate your kind words and look forward to serving you again!

Helpful
May 26, 2024

What sets Brandon apart is his exceptional customer service. He made sure I felt comfortable and informed every step of the way. His attention to detail and willingness to go above and beyond truly mad More

by Cesar lantigua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! Brandon's exceptional customer service truly sets him apart. He made sure you felt comfortable and informed every step of the way, and his attention to detail and willingness to go above and beyond made a significant difference. We appreciate your kind words and look forward to continuing to provide you with excellent service. Let us know if there is anything we can do to assist you.

Helpful
May 26, 2024

I would frankly say aside from Honda Tenafly in NJ, Valley Stream customer care services are superb. So, far everyone has been helpful the two times I have taken my car for service. More

by losorio270
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that you've had superb customer care experiences with us. It's great to know that everyone has been helpful during your visits for service. We appreciate your kind words and look forward to continuing to provide you with excellent service. Let us know if there is anything we can do to assist you. We look forward to seeing you again.

Helpful
May 25, 2024

My Issue was unique but from Jay, Willie and Briyanna, they addressed all my concerns. The Service technicians and Mechanics revived my Pilot and made it look and feel brand new. The team was thorough a More

by ROG7766
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Jay, Willie, and Briyanna addressed all your concerns and that our service technicians and mechanics revived your Pilot, making it look and feel brand new. We appreciate your kind words about our thorough and complete service. Thank you for highly recommending our location. We'll keep up the good work! Let us know if there is anything we can do to assist you. We look forward to seeing you again in the future.

Helpful
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