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Hughes Honda - Service Center

Warner Robins, GA

4.6
473 Reviews

473 Reviews of Hughes Honda - Service Center

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January 05, 2024

Walking into this facility gives you the feeling of, "Why didn't I shop this dealership for ALL my vehicles?". I 'm made to feel like my visit there is VERY important from the moment I walk in. Clair alway More

by dejamakan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clair
Jan 05, 2024 -

Hughes Honda responded

We're so glad to know you felt welcomed and valued at Hughes Honda! It's wonderful that Clair was able to make your visit memorable. We appreciate the kind words, and we'll continue working hard to provide great experiences for our customers. Thanks for choosing us!

December 11, 2023

Great and excellent service! Fast work as well too. The facility is very neat and clean. More

by hbridgett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2023 -

Hughes Honda responded

Thank you for the 5-star rating! We're pleased that our team provided you with excellent service during your visit. We'll see you next time at Hughes Honda! Have a great ride!

December 04, 2023

Amazing service! Chris is always helpful and very polite. Awesome at his job! Fixed my recall with no problem. Did everything I asked. Chris is a valuable employee More

by 2sarah4cat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Dec 05, 2023 -

Hughes Honda responded

Hey Sarah, thank you for the 5-star rating! We're glad to know that Chris was able to help you with your recall and provide excellent service at Hughes Honda. We look forward to serving you again! Safe travels!

November 30, 2023

The customer service in your service department is amazing. The servicd wait time is better than any other dealership that I have visited. More

by Keekee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2023 -

Hughes Honda responded

Hey Keekee, thank you for the 5-star rating! We're delighted to hear that you had a great experience with our service department at Hughes Honda. We always aim for efficient and top-notch customer service! Drive safely!

November 27, 2023

Hughes Honda employees were super pleasant and accommodating, as always. Service was prompt. I was very satisfied. More

by BBeckner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Shelly
Nov 28, 2023 -

Hughes Honda responded

We're glad to know that our team at Hughes Honda provided you with pleasant and prompt service. Thanks for the positive feedback!

November 18, 2023

Always helpful, always courteous, & always efficient. We’ve bought Hondas for over 30 years for a reason. More

by Jay N
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shelly, A.C.Srour
Nov 20, 2023 -

Hughes Honda responded

Jay, it's great to know that our team at Hughes Honda has been able to provide you with the helpful and efficient service you deserve. Here's to many more years of happy driving in your Honda vehicles!

October 26, 2023

I bought what I was told was a BRAND NEW NEVER TOUCHED Honda Accord Touring. I purchased the 2021 vehicle on 7/26/2021. I just found out when my car broke that on 7/19/2021 (7 days before I purchased the More

by Prebecca899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hughes Honda Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Neil Brewer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Randy Catey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Adams
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Hawkins
1.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chuck Tyler
Nov 06, 2023 -

Hughes Honda responded

We're truly sorry to read about your experience and understand how this situation could lead you to feel misled. Transparency is key in our business, so it's concerning that you've been left with such an impression. We'd like the opportunity to look into this matter further for you and provide any necessary clarity or resolution. Please reach out at your earliest convenience so we can discuss what happened here directly. Thank you, Chuck Tyler - GM - 478.923.3500

October 17, 2023

I've been a customer of Hughes since 2007. They are extremely through in their inspections. I trust their judgment in any repair work needed. More

by William
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Hughes Honda responded

Hey William, we're grateful for your trust and loyalty to Hughes Honda since 2007! We always aim to provide thorough inspections and trustworthy service. Thanks for sharing your experience with us! We'll see you next time. Safe travels!

October 05, 2023

The service was very good, they even started the service 15 minutes before my appointment time. I waited for my car in the dealership and it took less than an hour to complete the job. Customer service fr More

by dynoden_14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2023 -

Hughes Honda responded

Thank you for the 5-star rating! We're glad to know that you had a great experience with our service department at Hughes Honda. We'll see you next time! Have a great ride!

August 28, 2023

Service and service crew are good and friendly. Facilty is clean ang nice very accom I dating More

by Consulta_noel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hughes Honda Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauretta Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
KD Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2023 -

Hughes Honda responded

Consulta_noel - Your feedback is much appreciated! Thank you for supporting Hughes Honda.

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