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Humboldt Chrysler Dodge Jeep Ram

Humboldt, TN

Overview
Employees
Reviews
Vehicles
4.6
87 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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3301 Eastend Dr

Humboldt, TN

38343

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Showing 87 reviews

May 05, 2024

They was Awesome . they really worked with me they called me and told me to come pick my new truck up More

by Monicadunlap207
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Seth Elliott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Nickell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024

Stephanie was well prepared for our meeting for the purchase of my vehicle. She was both professional and personal, and handled the details promptly. More

by jlawrence1118
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Stephanie Nickell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024

Wasn’t very informative felt like they were working against me and when I had a break down two weeks after buying it called them and was pretty much told I was on my own. Had to get another dealership More

by bowhunter61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Stephanie Nickell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Smart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Megan Pettit Humboldt Chrysler Dodge Jeep RAM Management Team (731) 747-3458

Helpful
April 29, 2024

Service is good but prices are well beyond others kinda like sticker shock when done More

by robert.bacorn5519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avita Avery
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Apr 30, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
April 27, 2024

Our experience was great! The team was easy to work with and made the process smooth! More

by kristi.cheshire
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephanie Nickell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendan Smart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen
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Apr 29, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, Kristi, please do not hesitate to let us know. We are always happy to help! Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
April 26, 2024

Buying the truck was wonderful! Everyone was great all aroundbbut getting the truck FIXED is another issue. Seems like I'm being avoided instead of the issues being resolved! More

by terrytharpe
Recommend Dealer
No
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May 02, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, Terry, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Jones Chevrolet Humboldt Management Team (731) 798-2766

Helpful
April 21, 2024

Asked to check an issue, could not identify it. Took to another dealer and diagnosed immediately and over the phone. Disappointed in Humboldt since they have done all of my servicing. More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nancy Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please provide the best way to contact you. I will follow up, or you can contact us directly at (731) 747-3458. We'd love to get to the bottom of this and turn things around for you. Megan Pettit Humboldt Chrysler Dodge Jeep RAM Management Team (731) 747-3458

Helpful
April 17, 2024

Very knowledgeable and very helpful in getting the answers I need. Also very nice and patient with me. More

by Aaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thank you so much, Aaron, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Humboldt Chrysler Dodge Jeep Ram to be a positive one. Please don't hesitate to reach out if you need anything else. Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
April 16, 2024

Great! Good Good Good good good Professional Service Timely Quality work Go see Shannon Jordan! More

by andre_bw1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Jordan
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Apr 17, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Andre, Thanks for sharing your thoughts about your experience with Humboldt Chrysler Dodge Jeep Ram. Shannon and our team appreciate your business and hope to see you again soon! Humboldt Chrysler Dodge Jeep RAM Management Team

Helpful
April 12, 2024

I was pleased that Nancy got my appointment to get my drive belt on so quickly! More

by garybutler9477@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avita Avery
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Apr 14, 2024 -

Humboldt Chrysler Dodge Jeep Ram responded

Thanks, Gary, for sharing about your experience with Nancy here at Humboldt Chrysler Dodge Jeep Ram. We appreciate your business and hope to see you again soon! Humboldt Chrysler Dodge Jeep RAM Management Team

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