INFINITI of Naperville
Naperville, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Excellent. No pressure sale. My salesperson Joe Peters was great. Most importantly he did not pressure us and was informative, and a all around very nice man. We appreciate Joe My salesperson Joe Peters was great. Most importantly he did not pressure us and was informative, and a all around very nice man. We appreciate Joe helping us after our sale as well. This is our first Luxury car experience and everyone we dealt with was very pleasant. Justin Rogers and Paul Kay also were key. More
Customer Service Goes Above and Beyond!! Excellent experience at Infiniti of Naperville. When my husband and I were in the market for a new car, we were referred to Doug by another happy cust Excellent experience at Infiniti of Naperville. When my husband and I were in the market for a new car, we were referred to Doug by another happy customer and we were not disappointed. There was no pressure to buy as is anticipated at other dealerships. Doug laid out all our options very clearly and even took our call on a day off when we had additional questions. We were extremely impressed. Doug comes highly recommended!! More
Pleasant . No pressure sale. Salesperson Michael is polite courtesy and easy to work with. Overall experience feel good to do business with. Will recommends other to come here nex Salesperson Michael is polite courtesy and easy to work with. Overall experience feel good to do business with. Will recommends other to come here next time. More
Great Experience This was my first time purchasing a luxury vehicle so I was nervous but I worked with Doug Belgio who was very knowledgeable and patient. He explained This was my first time purchasing a luxury vehicle so I was nervous but I worked with Doug Belgio who was very knowledgeable and patient. He explained everything throughly and I felt very good about my purchase. Doug was also the sales rep for my boyfriend a few years ago and the fact that he remembered him was amazing and shows how he connects with his clients. More
Awesome We came in with a certain price in mind. I'm a single mom who saved and scrimped to get the right price to get my son a car. They told me their price We came in with a certain price in mind. I'm a single mom who saved and scrimped to get the right price to get my son a car. They told me their price, way too much. I gave them my walk out price. Told them my circumstances and why I couldn't go over. Yes I was willing to walk. Doug Belgio listened and came back to me with my final walk out price! He was incredible and so was the whole team! Thank you Infinity of Naperville! I would do business with you again. More
knowledgeable and upfront Adam Murczek was very knowledgeable and upfront about everything. He knew all about the Q60 features and then some. We went on a test drive which I th Adam Murczek was very knowledgeable and upfront about everything. He knew all about the Q60 features and then some. We went on a test drive which I thought was very thorough and he knew just where to go to do the best test. This is the first dealership I've been to that actually gave me a quick final bottom line price with taxes delivery and interest rates. I knew just how much a car payment would be right up front. I loved that. Have not quite decided on the car I want at this moment but if I buy the Q60 I will immediately come back to see Adam. It was the best price around. More
The radest dealership experience! Last night my girlfriend and I came in just to get her car appraised for a trade in. We sat down with Mike Swanson who started giving us some options Last night my girlfriend and I came in just to get her car appraised for a trade in. We sat down with Mike Swanson who started giving us some options of different cars we could take a look at. Just before we had gotten to the infiniti dealership we had been at a ford dealership looking at a 2015 ford escape. Surprisingly the infiniti dealership also had a ford escape. Mike was super patient with us as we looked at all the features of the car, and answered all of our questions. He was extremely nice and professional, even stayed past closing for us so we could purchase our new suv! Also thank you to the rad Paul Kay for giving us the best deal possible! He really worked his magic to make sure we were getting the most out of the offer, and was great the whole time. Paul never once made the car buying process uptight and boring. Definitely made the car buying process more fun. We really appreciate all the hard workers at infiniti of Naperville for always being so great to us. More
Knowledgeable Randy was very knowledgeable with the features of the cars, different packages and availability. He wasn't aggressive and allowed me to make my decis Randy was very knowledgeable with the features of the cars, different packages and availability. He wasn't aggressive and allowed me to make my decision based on what I wanted but he did provide all the options available to me. Took his time to explain the different payment plans and showed me what would be my payment, which was extremely helpful to me. I came in looking for a Signature series and ended up purchasing the Q50 Premier package plus, which I love! Justin helped with explaining the different features in detail. He was very patient and clear/understandable with everything. He was very helpful and polite. More
Straight to the point I knew going in my situation wasn't good, however Adam was upfront and straight to the point. He was honest, helpful and provided solutions. I knew going in my situation wasn't good, however Adam was upfront and straight to the point. He was honest, helpful and provided solutions. More
Great Experience on overall process of new vehicle purchase Joe Peters is the Sales man I Interacted when I first went for inquiring QX60 and he has great experience dealing with customers and I loved the way h Joe Peters is the Sales man I Interacted when I first went for inquiring QX60 and he has great experience dealing with customers and I loved the way he walk me through the pricing , minute details of the car. When I re-visted the showroom after few weeks to finalize my purchase , he made the process so smooth . He is a great salesperson I have ever met . More