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INFINITI of Naperville

Naperville, IL

4.9
3,448 Reviews
INFINITI of Naperville is one of the Nation’s Largest Certified Pre-Owned INFINITI Dealers. Our state of the art luxury car dealership in Naperville, Illinois.
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1550 W. Ogden Ave

Naperville, IL

60540

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Showing 3,448 reviews

July 16, 2017

Knowledgeable, friendly and efficient From the initial internet contact through my interactions with the staff everything went as planned. Everyone went out of their way to make this a sup More

by Charles A Bontempo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Debbie Hansen, Dallas Carlson
Jul 17, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for your outstanding review and for the perfect DealerRater score. It is wonderful to hear that your time with our entire staff was well spent and we hope to see you again soon when your Infiniti is ready for its first service. Thanks again and have an excellent summer!

July 13, 2017

Super friendly! Great customer service! Mike Jaquez was the easiest saleperson to work with. Very accommodating and not pushy. Great customer service. Love my new car! He made everything More

by yvh1823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jaquez
Jul 13, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your business and for the outstanding DealerRater review/score. As always our door is open for any future questions or vehicle inquires and we look forward to seeing you in the future. The entire Infiniti of Naperville staff wishes you happy and safe driving this summer!

July 12, 2017

"Outstanding" This is my second vehicle from Infiniti of Naperville, and I would not go anyplace else. Adam Murczek, Justin Rogers and Paul Kay were extremely prof More

by ssandack
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rogers, Paul A. Kay
Jul 13, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for continuing to be a part of our dealership family and for your wonderful review. Our entire staff works hard to make sure all customer needs are met and so we are happy to hear that Adam Murczek was able to accomplish that goal with you. We look forward to seeing you again in the future and wish you happy/safe driving till then.

July 11, 2017

Loyal Customer A couple of years ago I walked into Infiniti of Naperville to purchase a new vehicle for my family. I planned and expected an entire day of stressful More

by slapage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Justin Rogers
Jul 13, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for continuing to be a part of our dealership family and for the wonderful review. We are very happy to hear that your experience with Adam Murczek was just as satisfactory as your first vehicle purchase from Infiniti. Please give us a call if you have any future questions or issues and we look forward to seeing you again soon when your new Infiniti is ready for its first service. Thanks again and happy/safe driving!

July 07, 2017

Just Looking...or so we thought! I have never been to an Infiniti dealership nor have I test drove an Infiniti. Before the test drive, Adam sat with me in the car to show me things h More

by cherbear
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Murczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville would like to thank you for the perfect DealerRater score and your positive review of our Dealership and the Sales Staff. Adam Murczek is one of our many exceptional Sales Professionals and we are very happy to hear that you found your experience with him to be informative and pleasantly affordable. We look forward to seeing you again in the future and have a happy/safe summer!

July 07, 2017

Amazing Fantastic experience. Worked with Dan DuBois who was outstanding. He was very knowledgeable and truly cared about me and my experience. If you are More

by Thewaz10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Korallus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Pelkey, Debbie Hansen, Daniel DuBois
Jul 10, 2017 -

INFINITI of Naperville responded

Here at Infiniti of Naperville we cannot thank you enough for your vehicle purchase, for the perfect DealerRater score and for the wonderful review. We are always happy hearing when our sales team does an outstanding job so thank you for letting us know what excellent service you received from Daniel DuBois. Please feel free to recommend our dealership to any of your family or friends and we hope to see you again in the future. Happy and safe driving till your next visit!

July 06, 2017

Good Times at Infiniti Hands down the best car buying experience we've ever had! Mike set the bar high in terms of customer service and Paul and Justin followed suit - these More

by AmyE_720
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Swanson, Justin Rogers, Paul A. Kay
Jul 10, 2017 -

INFINITI of Naperville responded

Thank you for the wonderful review of Infiniti of Naperville, for the perfect DealerRater score and of course for your vehicle purchase. Mike Swanson is one of our many excellent Sales Professionals and we are always happy to hear when he can meet every need of his customers. Please give us a call if you have any future questions and our door is always open if you have any other vehicle needs. Thanks again and happy/safe driving in your new vehicle!

June 29, 2017

Great I came to the infinity of napervile wanting to test out the new red sport q 50 Michael jaquez was very informative and very helpfull More

by Mtoledo31
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Jaquez
Jul 03, 2017 -

INFINITI of Naperville responded

Thank you for your outstanding review and perfect DealerRater score of Infiniti of Naperville. It is always good to hear when our customers find our buying process helpful and informative. Please feel free to recommend our dealership to any of your family or friends and have a wonderful summer!

June 29, 2017

Excellent Service I just want to say I had the best experience at Infiniti of Naperville the three gentlemen in sales that help me and my husband were great so I thank More

by Deekeke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Chin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Morrone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Murczek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Rogers, Paul A. Kay
Jul 03, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for your recent Infiniti purchase and for the perfect DealerRater score/review. We are very happy to have you as a part of our dealership family and look forward to seeing you again soon when your Infiniti is ready for service. Randy Chin, Adam Murczek and the rest of our staff will always be around to answer any questions. Until we see you again Infiniti of Naperville wishes you happy/safe driving!

June 28, 2017

Excellent Cars from Excellent People I now become an INFINITI loyal customer not just because I love the brand but most importantly I have pleasant experiences with INFINITI of Naperville More

by Kiran Yelamaneni
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean Pelkey, Justin Rogers, Michael Jaquez
Jun 29, 2017 -

INFINITI of Naperville responded

Infiniti of Naperville cannot thank you enough for continuing to be a part of our dealership family and for your wonderful review. Our entire staff works hard to make sure all customer needs are met and so we are happy to hear that Michael Jaquez was able to accomplish that goal with you. We look forward to seeing you again in the future and wish you happy/safe driving till then.

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