INFINITI of South Bay - Service Center

INFINITI of South Bay responded

Thank you so much for taking the time to leave this review! It truly means a lot to us that you had such a positive experience. We take great pride in delivering professional, excellent customer service, and it’s wonderful to know it made a difference for you. Thank you for trusting us and for being willing to recommend us to your friends and colleagues! Don't forget to check back on our website for service specials for your next visit. See you soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this GREAT review! I am glad that Felix took great care of you and made the process smooth and easy. Knowing your car was ready on time and that you had a wonderful visit means everything to us. Thank you for choosing Infiniti of South Bay, we love working with amazing customers like you and can’t wait to see you again for your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for the kind words! I’m so glad you had a pleasant experience with us. Our team takes pride in keeping our customers informed and making sure you feel taken care of every step of the way. We truly appreciate you choosing Infiniti of South Bay, and we look forward to providing you with the same exceptional service on your next visit! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for this AWESOME review! We’re glad you appreciated the efficiency, communication, and comfort we work hard to provide. Keeping you updated and making sure you’re comfortable while you wait is very important to us. It’s always our goal to make servicing your vehicle as easy and stress-free as possible. We look forward to welcoming you back again soon, and thank you for being part of the Infiniti of South Bay family! Thanks again, Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for the incredible review! It’s truly humbling to be referred to as "General Kelvin," but I have to say, the real credit goes to Mike Molles and our entire team. We pride ourselves on delivering top-notch service, and it’s always a pleasure to see the smiles on our customers' faces as they drive off happy with their new vehicles. Mike’s passion for “fighting for your mobile freedom” is unmatched, and I’m proud to have him on the "front lines" with me. That's a good idea about the Platinum Key Fob! Thanks again for your loyalty and for being a valued part of the Infiniti of South Bay family, we can’t wait to serve you again! Thanks again, Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

tdhc responded

Sir, I thank both you, and your entire regiment, for all your services rendered. Until my next scheduled visit. Cheers all

INFINITI of South Bay responded

Thank you once again for your kind words and continued trust! It truly means a lot to all of us here, especially Edson, Andre, and myself, to know that your experiences have consistently been positive since 2021. We’re proud to have a team that’s always ready to step up, even on short notice, and take great care of you and your Q60. It’s customers like you who make what we do so rewarding. We look forward to seeing you again and continuing to provide the excellent service you deserve! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to leave this five-star review! We’re thrilled you had an excellent experience and that Jaime was able to make everything run smoothly for you. Timely service and great communication are what we strive for, and it’s great to know that Jaime exceeded your expectations. Thanks for choosing INFINITI of South Bay and we look forward to serving you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for taking the time to share your experience! We are truly honored by your kind words and loyalty. Hearing that Edson has earned your trust and confidence, even over other dealerships and brands, means a lot to us. We’re happy to have Edson on our team, and we’ll be sure to share your thoughtful feedback with him and the technicians who work so hard behind the scenes to keep your vehicles in top shape. THANK YOU, we love getting to work with customers like you! We look forward to continuing to provide you with exceptional service for many years to come! See you again soon! Carlos Robles Service Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you so much for your amazing feedback, Binaa! We’re honored to be the Infiniti dealer you trust and choose. It’s wonderful to hear that our team was able to answer all your questions and make you feel confident throughout the process. Providing a welcoming and pressure-free experience is something we take great pride in! We can’t wait to welcome you back whenever you need anything, whether it’s for a new vehicle or service. Thanks again for being part of our Southbay family! Kelvin Bratcher Owner & Executive Manager INFINITI of South Bay

INFINITI of South Bay responded

Thank you for this five-star review! We're so glad to hear you had a helpful experience, our team works hard to ensure that our customers always leave happy. We'll be here and ready to assist you again when it's time for your next service! Looking forward to seeing you again at INFINITI of South Bay! Carlos Robles Service Manager INFINITI of South Bay