Jacobs Mitsubishi Wesley Chapel

This was a tough deal but it was done with the utmost professionalism and courtesy professionalism and courtesy More

A wonderful experience from the first contact and throughout the entire car buying time with everyone. Everybody was helpful. I enjoyed meeting many of the those who work at Jacobs. A big shout out t throughout the entire car buying time with everyone. Everybody was helpful. I enjoyed meeting many of the those who work at Jacobs. A big shout out to the sales Mgr Richard Bowen and his team. Of course I love the 2011 Mustang Shelby Cobra GT500. More

Quick and efficient service. I was in and out within 20 minutes and was scheduled same day at the time needed I was in and out within 20 minutes and was scheduled same day at the time needed More

Amazing dealer and fair pricing. Very fair deals. Sales guy was very helpful and the transaction was smooth Very fair deals. Sales guy was very helpful and the transaction was smooth More

Muy atento todos los que me atendieron y recomiendo ese concesionario al 100%,nos vemos pronto,gracias concesionario al 100%,nos vemos pronto,gracias More

There were issues that I noticed with the vehicle that I was looking at, and I was assured that they would be fixed if I purchased a vehicle such as a ticking sound coming from the engine, as well as the ve was looking at, and I was assured that they would be fixed if I purchased a vehicle such as a ticking sound coming from the engine, as well as the vehicle, needing new tires and also needing a spare tire. I was promised that those things were gonna be taken care of and they never were. Then, when I went to actually purchase the vehicle, I asked to look at it one more time, and I was Usher around in the building and ponded off to multiple people and never was allowed to go look at the vehicle until everything was signed and then when I asked about the spare tire, I was just told that oh you can find one online for cheap. Have a good day and practically pushed off the lot then 30 minutes after leaving the dealership, the check engine light came on and when it was scanned, it was saying a cylinder misfire, which was the ticking sound. I notified the dealership and they advised me to bring it back the next business day, which I did they kept my vehicle and put me in a small compact and after 2 to 3 weeks, I received a phone call to advise me what was all wrong with my vehicle to which they stated was going to be several thousand dollars and how would I like to pay? I advised them that I was not going to pay that I was promised that all these issues were going to be fixed to the point where I actually had text messages from the car salesman, stating that he is in the shop with my vehicle getting everything fixed. After about 2 to 3 months and me filing a complaint with a Better Business Bureau, they finally agreed to cover the cost of repairing some of the issues which the main ones were the engine and AC. I was also only given a bigger vehicle after having to file a complaint with the Better Business Bureau. Also during this process I was informed that I was not eligible for one of the insurance that I Was sold with the vehicle That had to do with replacing a key if it went missing in order to be eligible for it I had to have two keys to which I was only given one and when asked about a key, they stated that’s the only key that was given. More

This dealership is horrible. By far the worst experience I’ve had at a dealership. Do yourself a favor and go somewhere else. By far the worst experience I’ve had at a dealership. Do yourself a favor and go somewhere else. More

Very good service staff. They are friendly and know their jobs well. My car was done in under an hour. I was very pleased with the service They are friendly and know their jobs well. My car was done in under an hour. I was very pleased with the service More

I’m really appreciating every visit to Jacob’s Mitsubishi for all the right reasons. Every staff member treats me with genuine care for me and my car. They attend to me as soon as I walk in the door. Answer for all the right reasons. Every staff member treats me with genuine care for me and my car. They attend to me as soon as I walk in the door. Answer all my questions with patience and excellence … go the extra mile for me … I love coming here and am enjoying getting to know more and more of the men and women who are. Thank you everyone from the Sales Mgr, Richard Bowen to the people in the service department. More

I was very pleased with my car buying experience. Nate Mendez was very knowledgeable and made the process easy. I would definitely recommend to my family and friends. Nate Mendez was very knowledgeable and made the process easy. I would definitely recommend to my family and friends. More