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Jim Butler Chevrolet - Service Center

Fenton, MO

4.1
3,822 Reviews

3,822 Reviews of Jim Butler Chevrolet - Service Center

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May 02, 2024

Good explanation of work needed, and you are kept up to date as to what is going on during the service. More

by Stephenie.Hargrove
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Vallee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Jim Butler Chevrolet responded

Hi, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

May 02, 2024

I have been using Jim Butler Chevy for service since the 90s when they were on Watson. This last visit was to fix some damaged caused when replacing my battery a month ago. They took care of me and made More

by morganv912
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

May 02, 2024

This dear was a little out of my way but so far great to deal with the service writer Kim was very professional and very helpful with other concerns I had with truck More

by badastaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Jim Butler Chevrolet responded

Your satisfaction is important to us, so we want to sincerely thank you for choosing Jim Butler Chevrolet, INC. and we hope to see you again soon!

May 02, 2024

The department personnel are great. The problem is still happening though. They do try and get the issue resolved. More

by emily.legrand1022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wyatt
May 04, 2024 -

Jim Butler Chevrolet responded

Thank you for taking the time to leave us your feedback. If your concern was not resolved, please give our service manager a call at 314-274-1687 so that we can discuss solutions.

May 02, 2024

Was able to make appt in timely manner. Service was completely quickly even though I left my vehicle there. More

by maryschlittler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chuck Geringer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 04, 2024 -

Jim Butler Chevrolet responded

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

May 01, 2024

Good service. Friendly people. Clean waiting room and always keeping us updated on our vehicle More

by howiehuff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Jim Butler Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

April 29, 2024

On time an very knowledgeable. A a a a a a a a a a More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Jim Butler Chevrolet responded

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Jim Butler Chevrolet, INC. and we hope to see you again.

April 29, 2024

Professional and courteous. It's always a pleasure to deal with Kim H. She is quick yet compassionate always appreciated! More

by stacia goodwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Hausmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Jim Butler Chevrolet responded

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

April 29, 2024

Excellent customer service. . don't make minimums on a survey.. all my family purchased here. More

by TAMMYDWYER3575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
May 02, 2024 -

Jim Butler Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Jim Butler Chevrolet, INC.. We hope to see you soon!

April 29, 2024

Brian Ries took good care of us! We appreciated being able to communicate by text or email prior to arriving at the dealership to eliminate some of the wait time. More

by PTLEIBLE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Ries
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Jim Butler Chevrolet responded

Congratulations on your new vehicle! Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Jim Butler Chevrolet, INC.

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