Jim Butler Chevrolet - Service Center

Although the installation of my keypad took more than twice as long as I was told, it wasn't the dealership's fault, they had to wait on GM to provide a code. Besides that, everybody was friendly and twice as long as I was told, it wasn't the dealership's fault, they had to wait on GM to provide a code. Besides that, everybody was friendly and professional. More

Awesome place for all your vehicle needs. Great sales and service, wouldn’t do business anywhere else!! Great sales and service, wouldn’t do business anywhere else!! More

Every thing went well but they didn’t reset the oil life on the truck after changing the oil on the truck after changing the oil More

The Jim Butler service department is great. Dalton is a great service writer to work with. He kept me updated on the issue with my air conditioner in my corvette. Dalton is a great service writer to work with. He kept me updated on the issue with my air conditioner in my corvette. More

new truck not fixed. never again. love the people hate gm. 2024 silverado duramax with 900 miles on it and with check engine code p2054 that will not go away even after b never again. love the people hate gm. 2024 silverado duramax with 900 miles on it and with check engine code p2054 that will not go away even after being in shop for a week. love the truck but will be referring friends to Not buy this engine and look at Ford and Ram going forward. over 2 weeks on 2nd go around with this issue and no calls and calls not returned. Sad:( More

They got me in and out in a timely manner. My wait was minimal which was very much appreciated. My wait was minimal which was very much appreciated. More

I have used this dealership for the past four years. I have never received poor customer service like this visit. My sunroof was leaking water from the hard rains. I was told that this was a covered re I have never received poor customer service like this visit. My sunroof was leaking water from the hard rains. I was told that this was a covered repair since I had an Alli warranty. I was then told it was not covered. I was not charged the checking fee however when I picked up my car it was not put together. The grease from the mechanics hands were very visible on my headliner - no care was taken to prevent this from happening nor was it cleaned up after the fact. I asked for the manager to return my call. That never happened. I have received many suggested repairs but never a maintenance requirement for cleaning the sunroof. I have never been so unhappy about how I was treated. Just simply ignored! More

I had a good experience there and they were very efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. efficient and quick. I’m not sure if my inside door was slightly damaged there on my prior visit though. More

Everyone is friendly. The ability to walk outside to get fresh air is great.Iis easy to get too. The ability to walk outside to get fresh air is great.Iis easy to get too. More

Prompt, courteous, easy to close out the service process. Appreciate the car wash voucher Overall, a good experience process. Appreciate the car wash voucher Overall, a good experience More