Jim Butler KIA

This dealership is doing it the right way. Everyone I talked to was friendly, informative, etc. No pressure...very relaxed. Even the other salespeople that I observed that I didn't work with were talki talked to was friendly, informative, etc. No pressure...very relaxed. Even the other salespeople that I observed that I didn't work with were talking to and treating customers with respect. With first hand experience of other dealers not doing those things, I can tell you it's appreciated. I'm glad I chose Butler Kia. Marvin was my salesperson after Annie brought me in via Internet Sales. Annie was great, getting everything quoted and setup in advance. Marvin made the final test drive and closing process very easy. He was extremely patient and attentive as we walked thru the buying process and just the setup of the nav system and other features in the car. He even offered to help me on his day off if I had questions today or any other day as I became acclimated with the new car. I definitely recommend this dealership to anyone looking at a Kia. More

Brandon was very helpful even after the sale. He worked with my wife in setting up all the accessories and answering all of her questions. Even some of the questions he couldn't answer, he brought out the with my wife in setting up all the accessories and answering all of her questions. Even some of the questions he couldn't answer, he brought out the service manager to answer them. More

Very attentive advice and service. I usually dread the car buying process. This guy kept it real easy and even fun. We visited to decide if we were going to leave a brand we were loyal too. Salesperson car buying process. This guy kept it real easy and even fun. We visited to decide if we were going to leave a brand we were loyal too. Salesperson explained difference clearly on all models. We chose an awesome Kia Optima and we are very pleased with the whole process. More

Working with these 2 gentlemen was an absolute pleasure! They were both very helpful, friendly and accommodating. Annie was great as well. I would most definitley recommend this dealership They were both very helpful, friendly and accommodating. Annie was great as well. I would most definitley recommend this dealership More

My wife and I have been blown away by the overall package delivered by the new Kia Optima. Ever since they revamped their vision back in 2011, it has been impossible for me to find a better car for my needs delivered by the new Kia Optima. Ever since they revamped their vision back in 2011, it has been impossible for me to find a better car for my needs. Thanks to Mike, Justin, and the whole team for welcoming us into your "extended family" Sincerely, Ross N. Sandvoss More

After being referred by a friend, we drove an hour to this dealership. My son's car had been totaled by the hail storm and we were replacing it with a Kia Forte Koup. The first positive thing I noticed this dealership. My son's car had been totaled by the hail storm and we were replacing it with a Kia Forte Koup. The first positive thing I noticed upon arriving is that we were NOT pounced on as soon as we drove up, we were able to look a bit prior to being greeted by Andrew. After being greeted by Andrew, we looked around, took a test drive and went inside to talk. We were never pressured to make a quick decision. Andrew reviwed all our options and answered all our questions. We did not buy a car on the initial contact, we did, shop around. We made our decision to buy from Andrew days later after looking at several places. This decision was based on the honesty, customer service and price and just an overall "good feel" we had in working with Andrew. The car my son picked out was not on the lot, so Andrew made some calls and got my son the EXACT car he wanted, and even better, it has sport wheels that he did not expect. We were overjoyed by the vechicle and we paid the price we were quoted. The entire experience was incredible, I would definately recommend Andrew and this dealership to anyone I know in the market for a car. More

I love my kia optima!! Thanks to Annie and Mike, they were very helpful and nice :))) I would definitely recommend them to my family and friends! were very helpful and nice :))) I would definitely recommend them to my family and friends! More

Went to Suntrup Kia first. Website offered 5000.00 over KBB for trade. They actually offered $4000.00 under and did not drop from the msrp at all. Basically being messed over on both ends. Left there. Wen KBB for trade. They actually offered $4000.00 under and did not drop from the msrp at all. Basically being messed over on both ends. Left there. Went to Jim Butler. Greeted by Andrew Cohen. He was very attentive and helpful. Brought the car we wanted to see to us. We did not even have to walk around. We picked out the Kia Optima SX. They came pretty close to trade in value and came down on price to meet us in the middle. Finance manager Justin Johnson was very helpful and friendly as well. Didnt have to sit and wait for hours to deal with finance department. Justin had us in and out very quickly. The entire experience was by far the best car buying experience I have had. I would recommend these guys to anyone looking for a Kia. More

I loved the no hassle buying experience. I felt I was offered a good deal for my trade and wasn't manipulated by the numbers game. Greg was very friendly and took the time to explain any and all my ques offered a good deal for my trade and wasn't manipulated by the numbers game. Greg was very friendly and took the time to explain any and all my questions. Even though I came at 8:00, I never felt like I was being rushed or like they were annoyed with my presence. Justin was so great to me and gave me a great deal on my warranty. I wasnt even considering an extended warranty but he made a great case and more importantly the price was right. Thank you so much for a great experience and I will recommend this dealership to others in the future. Great customer service is hard to come by, and customer service at this dealership is 5 star! Sincerely, Christina Felix More