Jim Ellis Buick GMC Atlanta

This is my second scheduled service visit to Jim Ellis. I've always had a great experience with very little to no wait, car available on time, and pricing is reasonable. I've always had a great experience with very little to no wait, car available on time, and pricing is reasonable. More

Excellent service and professionalism by everyone at Jim Ellis but especially Dwight. Even though they were busy, they were able to work with me and get me an appointment very quickly. I would definitely go Ellis but especially Dwight. Even though they were busy, they were able to work with me and get me an appointment very quickly. I would definitely go back for all my truck needs. More

I am forever happy with my GMC Yukon. My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a chil My experience has never been this easy they were patient and the picture of the vehicle that I was purchasing is beautiful and I am happy like a child on Christmas. They were understanding and they never stopped talking to me. They called me morning and night even text even called after I purchased a vehicle. I will recommend them to my friends and my family. I am proud to be driving what I thought would only be in my dreams. I am forever Grateful More

The dealer who helped me answered each question that I had and helped me picked the best decision for my new vehicle. had and helped me picked the best decision for my new vehicle. More

Presentable and professional. ...clean too. Very informative with up-to-date status And complete communication ...clean too. Very informative with up-to-date status And complete communication More

Everything was great from the time I walked in door and all the way to finance. Would recommend this dealership to any of my friends. Awesome dealership!! all the way to finance. Would recommend this dealership to any of my friends. Awesome dealership!! More

I’m extremely satisfied with the customer service and care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations. care I receive from Jim Ellis Buick/GMC. The entire team from sales, service, and parts are top notch and goes beyond your expectations. More

1. The communication was slow. I had to initiate contact in order to get a status. 2. Part of my issue was a cabin leak. Despite knowing this, they left my truck out in the rain anyway. They informed me the in order to get a status. 2. Part of my issue was a cabin leak. Despite knowing this, they left my truck out in the rain anyway. They informed me they dried it out in the couple of days before I picked it up, which means my floorboard was wet most of the nearly 2weeks they kept my truck. 3. It took nearly 2weeks to get my truck back & there hasn’t been an explanation on why it took so long for a transmission diagnosis (no repair), an oil change, & fixing a cabin leak. 4. They checked the transmission at my request in a previous visit & did a system flush. This visit, they tell me the torque converter is falling apart. It is hard to believe something like that could be missed when they were specifically asked to inspect the transmission ~11k miles earlier. They weren’t able to provide a coherent explanation when I questioned them on this. 5. I would not recommend anyone use this service center. More

Stacey and Richard were great to work with. They made everything easy. I would definitely buy again from Jim Ellis. They made everything easy. I would definitely buy again from Jim Ellis. More