My Review Of Jim Ellis Buick GMC Atlanta:
Every single thing about Jim Ellis' service department is A-1. From the first person you speak to on the telephone when making your appointment, to the service representatives, service manager, service technicians, and cashier - everyone is friendly, kind, and helpful. The service area itself looks like a movie set of what a perfect service area should look like. The waiting area is warm and comfortable, the restrooms are clean as a whistle, there is always fresh coffee and tea as well as bottled water and hot cereal packets. The television isn't too loud, there are separate reading and/or work areas, separate children's room, current magazines, just everything you could want so you can be comfortable and occupied while you wait for your vehicle. The service reps keep you apprised of what's going on with your vehicle, and if necessary the technicians come to talk to you about the work they are doing or which needs to be done. Every aspect of the Jim Ellis service experience is pleasant.
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