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Jim Ellis Toyota of McDonough

McDonough, GA

Overview
Employees
Reviews
Vehicles
4.7
7,877 Reviews
Jim Ellis Toyota of McDonough is a full-service new and certified pre-owned dealership that offers a lifetime of benefits included with each new Toyota vehicle purchase. In 2019, the dealership was acquired by the Jim Ellis Automotive group, an automotive group consisting of 21 dealerships and 17 brands.
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144 Hwy 81 West

McDonough, GA

30253

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Showing 7,877 reviews

May 15, 2024

Mr. Persaud was very professional and knowledgeable I enjoyed talking with him and he took care of car Awesome job More

by GLENDA9765
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that Raymond provided you with such professional and knowledgeable service! Customer satisfaction is our top priority, and we're delighted that he could take care of your car needs effectively. We'll be sure to pass along your kind words to him. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

Helpful
May 15, 2024

Very pleasant atmosphere as well as the customer service, it was awesome along with Raymond! More

by gailmonk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you were satisfied with our customer. Providing exceptional service is at the core of what we do, and we're thrilled that our team was able to make your visit enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Jim Ellis Toyota in the future!

Helpful
May 15, 2024

Always professional and courteous. We've been dealing with the since we bought our very first new car. We will be a return customer always. More

by mnash443
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you so much for your loyalty and for choosing Jim Ellis Toyota for all your automotive needs. We're thrilled to have been a part of your journey since your very first new car purchase, and we're honored to continue serving you as a valued customer. Our team is committed to providing professional and courteous service at all times, and we look forward to welcoming you back for many more years to come. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. Thank you again for your kind words and continued support!

Helpful
May 15, 2024

Great service. Took the time to answer all my questions. I will be back again More

by PIRONEM3
Recommend Dealer
Yes
Employees Worked With
Raymond Persaud
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you were satisfied with our customer. Providing exceptional service is at the core of what we do, and we're thrilled that our team was able to make your visit enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Jim Ellis Toyota in the future!

Helpful
May 15, 2024

After care support was great. Easy to contact with any concerns, they returned messages within a reasonable time. More

by shirleyrwallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Escoto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mallory Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Arsyndrea Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you were satisfied with our customer. Providing exceptional service is at the core of what we do, and we're thrilled that our team was able to make your visit enjoyable. If there's anything else we can assis t you with, please don't hesitate to reach out. We look forward to welcoming you back to Jim Ellis Toyota in the future!

Helpful
May 15, 2024

Service was fast and efficient. My service advisor was great! She was knowledgeable and sweet. More

by AnayaYoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Houndjovi
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May 17, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for taking the time to share your experience with us. We're delighted to hear that you were satisfied with our customer. Providing exceptional service is at the core of what we do, and we're thrilled that our team was able to make your visit enjoyable. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back to Jim Ellis Toyota in the future!

Helpful
May 14, 2024

Nice people who show respect for the customer and each other in their work environment. More

by lesliedeen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ja'Von Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
King Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Kersey
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Jim Ellis Toyota of McDonough responded

Thank you for your kind words! We're thrilled to hear that you had a positive experience with our team. Creating a respectful and welcoming work environment is important to us, and we're glad it reflects in our interactions with customers like you. If you ever need anything else or have further feedback, please don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Helpful
May 14, 2024

They took care of me, and made sure to let me know if there was any new repairs I needed on my car. I really appreciated it. More

by VIANNIESTAVILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Levarr Fredrick
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May 16, 2024 -

Jim Ellis Toyota of McDonough responded

We're thrilled to hear that we could take care of you and keep you informed about any additional repairs needed for your car. Customer satisfaction is our priority, and we're glad we could provide you with a positive experience. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

Helpful
May 14, 2024

My service agent (Ms. Aspen) was outstanding and the service was great. I will be back again, thank you! More

by PIERREB003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aspen Evans
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May 16, 2024 -

Jim Ellis Toyota of McDonough responded

We're delighted to hear that Aspen provided you with outstanding service! Customer satisfaction is our priority, and we're thrilled that she could assist you effectively. We'll be sure to pass along your kind words to her. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. We appreciate your business and look forward to welcoming you back again soon!

Helpful
May 14, 2024

Was greeted promptly, received quick service and they were able to do the additional work in a timely manner. More

by OPTOMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Jim Ellis Toyota of McDonough responded

We're pleased to hear that you had a positive experience with us! Providing prompt and efficient service is our goal, and we're glad we could meet your expectations. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

Helpful
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