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Jim Falk Motors of Maui

Kahului, HI

4.3
817 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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260 Hana Hwy

Kahului, HI

96732

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Showing 817 reviews

May 07, 2024

Good service, good communication. The service was done in a timely and clean manner. Satisfied. More

by jeisonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jim Falk Motors of Maui responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is satisfied with the overall experience. We look forward to working with you again! Sincerely, The Jim Falk Motors Of Maui Team

May 07, 2024

Angelina and Jason were very friendly and accommodating. Also very informative on the vehicle I was interested in. More

by BBOTEILHO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Neal Drewry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rey Vergel De Dios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelina Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jim Falk Motors of Maui responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Jim Falk Motors Of Maui Team

May 06, 2024

They know what they’re doing,the problem of my car got fixed right away. More

by Cassy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiya Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Jim Falk Motors of Maui responded

Thank you for leaving us this great review, Cassy! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Jim Falk Motors Of Maui Team

May 04, 2024

The person who helped us, Ryan Westburg, was very helpful, knowledgable and efficient. We would go to him again. More

by KHCLARK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Jim Falk Motors of Maui responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Jim Falk Motors Of Maui Team

May 04, 2024

Great, was quick to get an appointment and my car was fix in 2 hours, you can wait over there with ac and they have snacks and coffee More

by ADRIANACMEDINAS256
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Kealoha-Jacobson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aleiya Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Westberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Jim Falk Motors of Maui responded

Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Jim Falk Motors Of Maui Team

May 03, 2024

Always extremely professional and accomodating. Natalie is always the one I work with, and she is amazing. The other staff members are also very helpful and welcoming. More

by KLYNNSILVEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Jim Falk Motors of Maui responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, The Jim Falk Motors Of Maui Team

May 03, 2024

Great customer service from Kayla! She kept me updated & informed along the way. I also appreciate all the hard work my technician did! More

by agmoanikeala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
May 06, 2024 -

Jim Falk Motors of Maui responded

It is gratifying to hear that you were kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Jim Falk Motors Of Maui Team

May 03, 2024

I brought my car in because during an oil change an axel boot leak was found. The oil change was done at another dealer. The inspection of. my car found no leak anywhere on the underside. When I was tol More

by DCPMAUI7
Recommend Dealer
Yes
Employees Worked With
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Jim Falk Motors of Maui responded

We are thrilled to read your review! Thank you for sharing your positive experience with us. Your satisfaction is our utmost priority, and we are glad we delivered on providing exceptional service. We can't wait to welcome you back for more wonderful experiences! Sincerely, The Jim Falk Motors Of Maui Team

May 02, 2024

You guys were awesome and the service was great I am very excited and happy with my nissan frontier!! More

by SJK121071
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aleiya Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natalie Darisay
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Jim Falk Motors of Maui responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Jim Falk Motors Of Maui Team

May 02, 2024

I went into the dealership not knowing how it would be like? It turned out to be excellent quality of service Andrew Curgus went beyond and above his expertise! I would like to thank him for his servi More

by JAMIEPARK925
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Curgus
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2024 -

Jim Falk Motors of Maui responded

Jamie, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Andrew went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Jim Falk Motors Of Maui Team

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