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Jim Falk Motors of Maui
Kahului, HI
793 Reviews
Friendly, local, low pressure car buying experience at Maui's largest automotive group. Shop all the brands in one stop - Nissan, Chevrolet, Hyundai, Buick, Cadillac, GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 793 reviews
April 29, 2024
Awful customer service. Polite but not responsive. No consideration for others people time. Poor explanations for delays. Polite but not responsive. No consideration for others people time. Poor explanations for delays. More
by dmkkfryer
Verified CustomerEmployees Worked With
Helpful April 28, 2024
It was easy to get in and out. The team was good. I will come back. The team was good. I will come back. More
by CINDYPHO2013
Employees Worked With
April 28, 2024
Rick Jacobsen always takes great care of us as our service advisor. I feel welcomed, appreciated, and remembered. The technicians do good work as well. Always prompt and get things done right in a tim service advisor. I feel welcomed, appreciated, and remembered. The technicians do good work as well. Always prompt and get things done right in a timely fashion. Their excellent service is appreciated and a high rating is well deserved. Bought and serviced many vehicles at Jim Falk Hyundai, Chevrolet, Nissan side. More
by wdecoite
April 27, 2024
Kayla was great. My problem is that I made this reservation on line and have gotten multiple reminders including one that morning. When I got there I was told that I My problem is that I made this reservation on line and have gotten multiple reminders including one that morning. When I got there I was told that I didn’t have a reservation. When I showed them the confirmation email I was told that oh that girl doesn’t work here I was supposed to call to schedule. That is ridiculous as I had multiple reminders for my reservation. Obviously I am in the schedule somewhere so that needs to be corrected. Kayla was calm and did her best to get my car finished as fast as they could. More
by HEATHERLOPEZ.0425
Employees Worked With
Kayla
April 26, 2024
Vee and Rey were exceptional! I’ve purchased over 10 new vehicles and they are by far the best to work with. I wish all sales reps and managers this. Will come again :) I’ve purchased over 10 new vehicles and they are by far the best to work with. I wish all sales reps and managers this. Will come again :) More
by doanbruce
April 25, 2024
Satisfied with the service as well as the cost. It’s due on time and explained well what’s going to be done and repaired. It’s due on time and explained well what’s going to be done and repaired. More
by MIKE.COPYSERVICES
Employees Worked With
April 25, 2024
They have a great team at Jim Falk Nissan! When I need to take my vehicle in for maintenance work, scheduling is soon. It’s explained to me beforehand what work will be done and if there are When I need to take my vehicle in for maintenance work, scheduling is soon. It’s explained to me beforehand what work will be done and if there are issues that need to be addressed, they let me know and ask if I’d like to take care of it then. I always have a good experience there! More
by LOCKHARTJANICE
April 24, 2024
Highest regards to Danny Asao, Jason Stewart and your finance dept did a excellent job finance dept did a excellent job More
by dreammaster808
