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Jim Norton Toyota Tulsa

Tulsa, OK

4.7
3,101 Reviews
Jim Norton Toyota is a 20-time recipient of the Toyota prestigious President's Award. We are a family owned and operated dealership that is proud to have served Tulsa, Oklahoma and neighboring states since 1989. When you visit our dealership, a block south of the Creek Turnpike on Memorial, you will see that our premiere facility has the best selection of New and Pre-Owned Toyota Vehicles along with many other used makes and models in Oklahoma. We proudly stand behind all our vehicles new & pre-owned! With hundreds of vehicles on our lot, you are bound to find the right one for you. We hope you will stop in and see why our motto is "Your Service is Our Pleasure!"
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9809 South Memorial Drive

Tulsa, OK

74133

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Showing 3,101 reviews

May 21, 2024

Jim Notrtin Dealership always does an excellent job and their employees are always helpful. Josh is wonderful. More

by sallyegibson
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your positive review of Jim Norton Toyota! We appreciate your kind words about our team, especially Josh. We strive to provide excellent service to all our customers, and we're glad to hear that you had a great experience. We look forward to seeing you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 21, 2024

Great service very fast and friendly and easy to work with. Got the job done without an appointment. More

by mcraig042020
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the fantastic review! We're thrilled to hear that you had a positive experience with our team at Jim Norton Toyota. Your satisfaction is our top priority. We appreciate your kind words and look forward to serving you again in the future. Sincerely, Courtney, Jim Norton Auto Group

May 21, 2024

I had good experiences both times I have been there . very organized and efficient staff. Thank you. More

by curtiswashington55
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
David Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steffanie McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for sharing your positive experience with us, Curtis! We are thrilled to hear that you had a great visit to Jim Norton Toyota. Our team works hard to provide excellent service, and we are pleased to see that it paid off during your visits. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Courtney, Jim Norton Auto Group

May 21, 2024

Great service, always friendly, quick turnaround. Like the online estimates that can be approved with your phone. More

by KevinH
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Kevin! We're thrilled to hear that you had a great experience with us at Jim Norton Toyota. We appreciate your kind words about our service and efficiency. It's great to know that you found our online estimates convenient. We look forward to serving you again in the future! Sincerely, Courtney, Jim Norton Auto Group

May 21, 2024

I did not meet Mr. Foreman but Jesse Honeycutt was very friendly and helpful. He was the first person to greet me and then referred me to Jose, who was also extremely f More

by TIMILRICH
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Michael Fleeman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse Honeycutt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brant Gamble
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Puga
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Norton Toyota Tulsa responded

Our customers are very important to us, as we realize we have them to thank for our many years of award-winning customer service. Your concerns are currently under review with our management team. You are welcome to reach out to our General Sales Manager, Michael Fleeman, at 918-250-6888 or Michael_fleeman@jimnortontoyota.com at any time to discuss this further. Sincerely, Courtney, Jim Norton Auto Group

May 21, 2024

They were very helpful and kind in their responses and gave clear instructions on how to use the car More

by Nora
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the positive review, Nora! We're delighted to hear that you found our team helpful and kind, providing clear instructions on how to use your new car. Your satisfaction is our priority at Jim Norton Toyota, and we look forward to assisting you again in the future. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 20, 2024

Introduction to the vehicle by Isaac was outstanding. Very pleasant experience I will be back soon. More

by Bennett Shelton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Wise
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you, Bennett, for sharing your positive experience with Isaac at Jim Norton Toyota! We're thrilled to hear that he provided outstanding service and made your visit pleasant. We look forward to welcoming you back soon for another great experience. Safe travels! Sincerely, Courtney, Jim Norton Auto Group

May 20, 2024

Brian did a great job in helping find the vehicle I wanted. He was patient and honest. More

by larrycshope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Hammond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Neng Yang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Arneecher
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review, Larry! We're delighted to hear about your positive experience with Brian at Jim Norton Toyota. We appreciate your kind words and hope you enjoy your new vehicle. If you ever need anything in the future, feel free to reach out. Drive safely! Sincerely, Courtney, Jim Norton Auto Group

May 20, 2024

Any issues with my truck have always been resolved and always happy with with the staff and their knowledge More

by THOMASWHEAT
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Schmidt
May 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for the 5-star review, Thomas. We're glad to hear that your experiences with us have been positive and that any issues with your truck have been resolved to your satisfaction. Our staff takes pride in their knowledge and customer service. We look forward to assisting you again in the future. Thank you for choosing Jim Norton Toyota! Sincerely, Courtney, Jim Norton Auto Group

May 20, 2024

We have been customers at Jim Norton Toyota for years now. Whenever we need a fix or an auto health checkup, we know that we are going to be taken care of by nice folks who are very knowledgeable. We l More

by hun39er
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Peck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Cooper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Pippin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Auston Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Jim Norton Toyota Tulsa responded

Thank you for your kind words and loyalty throughout the years. We appreciate your trust in Jim Norton Toyota for your auto needs. We are thrilled to hear that you find our team knowledgeable and caring. Your recommendation means a lot to us! We look forward to continuing to provide you with reliable service in the future. Sincerely, Courtney, Jim Norton Auto Group