Jupiter Chevrolet, L.P.

If I could give your used car department a zero I would, they way you treat you customers is deplorable and you should be ashamed. My friend bought a vehicle there and not understanding all the ins and outs they way you treat you customers is deplorable and you should be ashamed. My friend bought a vehicle there and not understanding all the ins and outs of finance she attempted to return the vehicle once she realized what had happened. Instead of working with her you rudely told her to get off your property. More

I came to the dealership on Wednesday to look at a Colorado. We were in my wife's car and told them I wanted to trade in my 1980 Corvette. After they finally acknowledged me and my wife, they showed Colorado. We were in my wife's car and told them I wanted to trade in my 1980 Corvette. After they finally acknowledged me and my wife, they showed us the truck. I had not seen one this color and I changed from white to the gray. The used director wentaround the 40 year classic and said it had been wrecked and showed how the hood was not flush. This was just an adjustment! But, I digress. His offer came back at 6000. Of coursewe walked out. I made a few calls and sold it on Thursday for $12000. Double what used manager offered. So Thursday morning the salesperson text and askedif I was still wanting to put money into the deal. As I had not yet found ou the guy ws buying my car I told Andretta I was willing to put $15000 down, $6000 trade and give them $37k. She assured me she was going to talk to her manager and get right back to me. I followed up several times, not hearing from her. Finally I spoke to the GM. He wa apologet and told me I would hear from a sales manager very soon. I am stillwaiting for his call! Adrianna sent me a text saying she would call me in 7 minutes. She had been with customers all day. I guess I wasn't a customer. I ws now putting $25000 down and they had ignored me, I felt they should give me a slight discount. I really didn't think $37k, but $1000 discount for the attitude would be appropriate. MSRP was the only price. Somewhere in the mix before she knew I sold my car, they were stealing my trade and giving me $7000. Again total disrespect to me. I never heard from that sales manager!!! We went north to El Dorado. They opened the door for my wife and me. I had talked to a salesman and he was out in a flash. We went to his office and he took some notes. He then showed me the only Colorado in stock, a z71. Too much for what I wanted. He has a white one in transit and will be here soon. We wrote up a deal and their management accepted the offer. I was treated like I was important to them. I received a text from their sales manager asking if they had answered our questions and what more can they do to earn our business. Very impressive in comparison to how I had been treated at Jupiter. I could have bought the preferred color but didn't want to give Jupiter chevrolet my business!!! I just wish that I could talk to the owner. He is losing a lot of business by their attitudes. More

Came in Saturday morning for my oil change was a little early Mr. MARVIN GONZALEZ got me in He was very friendly had no problem Got me done about a little over a hour great job early Mr. MARVIN GONZALEZ got me in He was very friendly had no problem Got me done about a little over a hour great job More

I had been talking to a sales rep for a week, about a car being delivered and I drove there after making an appointment from 45 min away just to be told hey we sold it so yea do you like another cars, shady being delivered and I drove there after making an appointment from 45 min away just to be told hey we sold it so yea do you like another cars, shady and unprofessional business. More

Had a recall on my 22 Silverado so I stopped by in person to get part ordered. 3 weeks later part finally came in but first scheduled date they had no loaner. So I took the next appointment date I was in vac to get part ordered. 3 weeks later part finally came in but first scheduled date they had no loaner. So I took the next appointment date I was in vacation to get a loaner. They said it would be a two day repair so I dropped it off Monday morning at opening expecting to go pick up Tuesday afternoon. When I called Tuesday afternoon to check on it they hadn’t even started on it and I was leaving on a trip Wednesday. This is why I made an appointment. Plus when I called the service technician lied to me twice saying he would call me back and they were working on it when they hadn’t even started on it. More

Great people to work with from service, sales , and body shop my family , friends and I buy and service all our cars there. Wouldn’t dream of going anywhere else for anything thank you Jupiter Chevrol shop my family , friends and I buy and service all our cars there. Wouldn’t dream of going anywhere else for anything thank you Jupiter Chevrolet for all you and your team do More

They saw me a 2021 Silverado Trail boss after six months the engine lifters went out I spent 66,000 on this vehicle they did not provide me a loaner in return and I was out of a vehicle for two months there the engine lifters went out I spent 66,000 on this vehicle they did not provide me a loaner in return and I was out of a vehicle for two months there are still consistent problems with it no help from Chevy or the dealership More

Don't deal with JEREMY GARNETT| . He will play word games to confuse you….when I bought the truck I ask him if I was going to get a second set of keys he said yes after the paperwork He will play word games to confuse you….when I bought the truck I ask him if I was going to get a second set of keys he said yes after the paperwork was sign I call him and told him about the keys and he give me the round around and said that the guy that makes the keys had COVID so I let it go then couple months later I call him again because I really needed the other set of keys and he was very rude and said he wouldn’t give me the other set I had to pay for it and end up hanging up the phone never buy anything from that dealer they have the worst customer service…. More

Had an appointment with David to view a GMC Sierra 1500. Even though I contacted him 3 times before arrival, as soon as I arrived he informs me that they “loaned out the vehicle to another customer just bef Even though I contacted him 3 times before arrival, as soon as I arrived he informs me that they “loaned out the vehicle to another customer just before I arrived, and it would be gone for a few days”. I tried to give them a second chance on another vehicle provided they give me consideration for the inconvenience they caused me. Instead, they raised the price 2k over advertised sale price between the time I asked them the price and test drove the vehicle, claiming it was “due to the demand of the vehicle”. They were so unprofessional and shady I refused to communicate further with them and left. Good thing too cause I wound up buying a year newer vehicle with 42,000 less miles for the same price. If you go to this dealership doo not take your wife or kids cause they are always looking to screw somebody! More

Jeff wasn’t interested in working with us on selling us a car. We were ready to buy. We told him we were interested in financing but wouldn’t budge on price not even a penny. car. We were ready to buy. We told him we were interested in financing but wouldn’t budge on price not even a penny. More