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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.9
641 Reviews

641 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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October 18, 2021

Everything was done as expected. It was my first service and was cordially greeted.. Heather explained the future services and the approximate costs. Pleasant experience. More

by Heimbrook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Dimichele
Oct 22, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 14, 2021

My car was checked in, looked over, and the issue was resolved in a timely manner. Rob is always welcoming and friendly when I bring my vehicle in for service. He explained the issue in an easy-to-unde More

by ChevygaL4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Oct 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 14, 2021

Always a pleasure coming in for service. Jim always takes care of me and it's fast. More

by law1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for sharing the details of your experience with us. At Kelly Chrysler Dodge Jeep RAM we pride ourselves on providing top-notch service to every customer. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 13, 2021

great service and it was done sooner then i expected and the vehicle was sanitized when we picked it up More

by Gregory Snook
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Gregory, Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Dave does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 10, 2021

I have found this dealer to be fast and efficient. Other dealers have you wait for hours even with an appointment, but not Kelly Jeep! They even leave you with a freshly washed vehicle. Mark was personable More

by Cmfurlong491
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mark
Oct 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 10, 2021

Service was very good. Communication was also excellent. All of my experiences with the service center have been great. More

by vdagostino
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 10, 2021

I was impressed within the genuine desire from the service center staff to make sure I was satisfied. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Chris, We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 09, 2021

Fast service. Services performed as requested, No pressure selling unneeded services. The car wash was a nice bonus. More

by Hoffjeep
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather Dimichele
Oct 15, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

October 07, 2021

I was very pleased with the service that I got yesterday. 60,000 mile checkup. Good service always. More

by Rooster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Burns
Oct 08, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Mark does for Kelly Chrysler Dodge Jeep RAM and our customers. Hope to see you again soon! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

September 30, 2021

Was a good experience. David Vrabel was very helpful and explained what needed to be done. Although it was quite expensive the way David described it , the work was a necessary evil . More

by Cabasch
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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