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Kelly Chrysler Dodge Jeep RAM - Service Center

Emmaus, PA

4.9
640 Reviews

640 Reviews of Kelly Chrysler Dodge Jeep RAM - Service Center

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May 26, 2022

I was very satisfied with the service and professional manner in which my appointment was handled. Very pleasant lounge area in which I could wait for my vehicle. More

by Carol77
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Carol, Thank you for taking the time to write such a wonderful review. Our goal is to be the number one dealership in the country in customer satisfaction. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 12, 2022

My service advisor was great! He was very friendly, helpful with my recall notice and efficient. Thanks! More

by La
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Anthony
May 13, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 11, 2022

It was team effort. The X man( Xavier) makes the experience worth your while. Emily no need to elaborate. First class. Joey C what an outstanding young men. Kelly for be More

by Chupahue69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We love hearing about guests who have a wonderful experience at our dealership and we are happy you are one of them! We understand that buying a car is an important decision and we are honored that you chose Kelly Chrysler Dodge Jeep RAM. Please feel free to contact us if you have any questions on your vehicle. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 09, 2022

Super fast service stop. Oil, Filter, State Insection and tire rotation was done very quickly and they even washed the car before returning it to me. More

by drussell97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for taking the time to write this kind review. We look forward to working with you at Kelly Chrysler Dodge Jeep RAM in the future. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 07, 2022

Very much satisfied with the service and professional managers and mechanics will definitely come back More

by bandog1
Recommend Dealer
Yes
Employees Worked With
Rob. Robert ?
May 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

May 07, 2022

The service was fast and convient. The service rep was easy to contact. He answered all of my questions. More

by Flmagee2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the wonderful review of Kelly Chrysler Dodge Jeep RAM. We appreciate your business. Please feel free to reach out to us if you have any questions. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 25, 2022

Since purchasing my Ram 1500 from Kelley, I have used the dealership exclusively for service (other than tires - can't beat Costco prices) and have consistently received professional and courteous service, a More

by chuck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Chuck, We cannot thank you enough for your wonderful review of Kelly Chrysler Dodge Jeep RAM and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 25, 2022

Good customer service Car runs very well Thank you very much Have a good day More

by Marleneremaley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Marlene, Thanks for the perfect rating. We're pleased that everything went well for you! David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 22, 2022

Everyone was very helpful from Emily, who made my appointment, to John, the shuttle service driver and, especially Jim, who explained everything that was done to my vehicle and taking the time to hel More

by roseykatz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vrabel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Hillegass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily, John
Apr 26, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

April 15, 2022

I did need to wait comsiderable time because of problems in the garage, but was very well treated by having my work done for me at no cost. More

by dog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Des Miller, Don Kistler
Apr 21, 2022 -

Kelly Chrysler Dodge Jeep RAM responded

Thank you for this amazing rating! We really appreciate your business. David LaBar General Manager Kelly Chrysler Dodge Jeep RAM

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