Kelly Chrysler Dodge Jeep RAM - Service Center

Upon entering the service bay and entering the service department, I was greeted warmly and tended to promptly. While checking in, I was informed of the services being rendered as well as a recall they we department, I was greeted warmly and tended to promptly. While checking in, I was informed of the services being rendered as well as a recall they were fixing while I was there. I was given a approximate wait time of 45 minutes and proceeded to sit down in the waiting area (after being offered a beverage). Approximately 20 minutes had passed and I was approached by Dave Vrabel who informed me that my vehicle was ready to go. He spent the time to address what was covered with my car during the visit, allow me to ask questions, as well as to extend his personal business card if I had any questions or issues after I left. Thank you Kelly service team and Dave Vrabel for making what is usually a headache a very nice experience. More

Dave was very helpful, courteous, and respectful of my time. The work was done correctly the first time. The customer waiting area was clean and comfortable. time. The work was done correctly the first time. The customer waiting area was clean and comfortable. More

Dave always is concerned that everything was done correctly and is interested that I am satisfied with what has been done. Dave does a good job of explaining what has been done. correctly and is interested that I am satisfied with what has been done. Dave does a good job of explaining what has been done. More

I purchased my Buick Century new July 2001 from Kelly Buick which is now Kelly Chrysler Dodge Jeep Ram. Since then they have performed all my Service reguirements very satisfactorily. I am most thankfu Buick which is now Kelly Chrysler Dodge Jeep Ram. Since then they have performed all my Service reguirements very satisfactorily. I am most thankful for the couteous, friendly and expertise advice provided by your Service Manager, Davi Vrabel over these years. He has taken excellent care of me on every occasion. It is because of this work ethic I will continue to be your customer. More

We had brought our towne & country in for a coolant leak on a Friday morning and spoke to mr mullen in service and he welcomed us to the dealership.We saw that it was very busy and mr mullen assured we leak on a Friday morning and spoke to mr mullen in service and he welcomed us to the dealership.We saw that it was very busy and mr mullen assured we would have our car back for the weekend,with that he got us a ride home andwithin a few hours had called us with an estimate,,,,,we gave him the ok to repair the coolant hoses,he called as promised around two pm and sent the shuttle to pick us up,when we arrived at the shop we let mr mullen know that we were treated incredibly well and we picked up our vehicle.Thanked him for his help and we would be back soon. Thank you Jim Mullen Victoria More

I just wanted to mention how great the service department is. My check engine light came on my jeep while I was doing errands with my two kids the other day. So i drove my jeep to Kelly but it was late in t is. My check engine light came on my jeep while I was doing errands with my two kids the other day. So i drove my jeep to Kelly but it was late in the day and the technicians were gone for the day. This was the first time I was ever at Kelly and Mr. Vrabel and the service department went out of their way to help me. He could of easily told me to come back tomorrow but he could sense that i was nervous about driving it so he called the local rental car place and got me a rental. the next day my car was fixed. Kelly has got a a new customer. Thank you Mr. Vrabel and the Kelly service department More

The shocks on my Town and Country were leaking. I The shocks on my Town and Country were leaking. I called for an appointment at the dealer that I had been using since we moved to the area three ye The shocks on my Town and Country were leaking. I called for an appointment at the dealer that I had been using since we moved to the area three years ago. They could not give me an appointment for about 5 days, let alone come in to check the shocks. I called Kelly Chrysler to see what they could do. I was offered next day service. I was treated as if I was a customer for years. Jerry Kresge went out of his way to make sure the repair was done very quickly. The parts were ordered and two days later Jerry called to say they were in and could have them installed the same day. When I arrived at the service area Jerry greeted me like an old friend. The dealer I had been using had a shop and waiting area that looked like a New York Subway Station. Old and dirty. Kelly's service area is clean and neat. The write up area is bright. The waiting room clean and comfortable. What a difference from the other dealer. I am very impressed at the way Kelly does business. This is the way all dealer service should be. More

the reason i gave a 5 for great is because they are i have been a customer for years now with Kelly automotive and they have never let me down so thank you all the great work you do. there prices are gre have been a customer for years now with Kelly automotive and they have never let me down so thank you all the great work you do. there prices are great they have kind and friendly employees how care More

Dealership is great with friendly staff and quick service appointments. I take my Dodge Charger there for all of my service work and when I am in the market for a new car, it will be the first dealership tha appointments. I take my Dodge Charger there for all of my service work and when I am in the market for a new car, it will be the first dealership that I shop at. If you are looking for great service on your car or a good deal on a new car, visit Kelly. More