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Kelly Nissan of Lynnfield - Service Center

Lynnfield, MA

4.1
390 Reviews

390 Reviews of Kelly Nissan of Lynnfield - Service Center

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October 27, 2020

Tina Lever was extremely informative and professional. I have had a great relationship with this dealership for over 25 years. Work was completed in a timely manner. The car was returned in a cleaner state More

by Jc53
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tina Lever
Oct 29, 2020 -

Kelly Nissan of Lynnfield responded

On behalf of Tina, thank you! We are happy to know that you have had nothing but positive experiences with us all these years! It is great that Tina made sure you were well taken care of. We really appreciate you taking the time to share your feedback with us! We will be sure to pass this along to Tina!

October 19, 2020

This dealership lacks any form of respect and is an absolute disgrace. I would not recommend them to a single person, as they lack in taking any form of responsibility. More

by Tasha Brown
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roy Sletterink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cavan Dunn, Jason D'Avolio
Oct 19, 2020 -

Kelly Nissan of Lynnfield responded

Hi Tasha, we are sorry you feel this way. If you would like to provide us additional information regarding your visit, we would be happy to look into this further. You may reach us at 781-598-1234. Thank you,

August 29, 2020

Ben in the service department was very friendly and professional. Quick service. I was very satisfied. Lou in the sales department is always very helpful. More

by Pbb18823
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou-Royce Christophe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2020 -

Kelly Nissan of Lynnfield responded

On behalf of Ben and Lou, thank you for sharing your experience with us! We are happy to know that they were both so helpful and friendly. We appreciate you taking the time to share your feedback with us!

August 21, 2020

My visits to Kelly Nissan of Lynnfield are always satisfying. I normally deal with Roy S., he is professional, personable and extremely honest. It is a pleasure to do business with him. Peggy Kent More

by Peggy/rogue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2020 -

Kelly Nissan of Lynnfield responded

That is great to hear, Peggy! We are glad that you have always had such a positive experience working with Roy and that he is always so kind and helpful. Thank you, Peggy, for taking the time to share your feedback with us!

June 17, 2020

I have been a customer with Kelly Nissan for many years and Roy has always been my point person. He is professional, knowledgeable and kind. More

by KimCarvotta
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2020 -

Kelly Nissan of Lynnfield responded

Hi Kim! We certainly appreciate your loyalty to us! We are glad that over the years, Roy has been your go-to person and that he has always been so professional and kind. Thank you, Kim, for sharing your feedback with us!

June 02, 2020

The service department is already great to work with! I was able to get the appointment I wanted and was in and out on the same day More

by Car guy 45
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tina Lever, Josh Mitchell
Jun 12, 2020 -

Kelly Nissan of Lynnfield responded

That is great to hear! We are glad that you had such a great time working with the service department and that they were so helpful! Thank you for sharing your feedback with us!

May 29, 2020

When I visit Kelly Nissan Dealership I always ask for Ms. Tina Lever. She is very friendly and makes you feel welcome. She is especially quite knowledgeable and endeavors to attend to all of my concerns. I a More

by fx1967
Recommend Dealer
Yes
Employees Worked With
Tina Lever
Jun 01, 2020 -

Kelly Nissan of Lynnfield responded

On behalf of Tina, thank you, Francis! We're glad that Tina has made you feel welcome and always takes great care of you. We appreciate you taking the time to share your kind review with us, Francis! We will be sure to pass this along to Tina!

March 13, 2020

The professional staff always go above and beyond to make your visit a positive experience. They take the time to answer all your questions and keep you updated throughout the entire visit. More

by Nautip1
Recommend Dealer
Yes
Employees Worked With
Roy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dotolo
Mar 16, 2020 -

Kelly Nissan of Lynnfield responded

That is great to hear! We are glad that everyone including Peyton, Ben, and Roy have all been so helpful and have made sure your experience is a positive one. Thank you for sharing your feedback with us!

March 08, 2020

Good morning , I’m writhing this review I’m reguards to the discrimination. It’s very unprofessional how my mother gets treated due to not knowing sufficient English . This matter needs to be talked about More

by rosarivera1121
Recommend Dealer
No
Employees Worked With
Roy Sletterink
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dotolo, Lea Doyle, Josh Mitchell
January 29, 2020

Great experience today at Kelly Nissan Service. Friendly and competent staff. Completed and checked everything on my list to my satisfaction and in the time promised. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dotolo, Josh Mitchell
Feb 06, 2020 -

Kelly Nissan of Lynnfield responded

On behalf of Peyton, Ben, and Josh, thank you, Sue! We are pleased to know that you had a great service experience and that everything was completed in a timely manner!