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Kelly Nissan of Lynnfield - Service Center

Lynnfield, MA

4.2
391 Reviews

391 Reviews of Kelly Nissan of Lynnfield - Service Center

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January 29, 2020

Great experience today at Kelly Nissan Service. Friendly and competent staff. Completed and checked everything on my list to my satisfaction and in the time promised. More

by Sue
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dotolo, Josh Mitchell
Feb 06, 2020 -

Kelly Nissan of Lynnfield responded

On behalf of Peyton, Ben, and Josh, thank you, Sue! We are pleased to know that you had a great service experience and that everything was completed in a timely manner!

January 16, 2020

The service at Kelly Nissan of Lynnfield is awesome. The waiting room is very comfortable and the staff are super friendly. This is one dealership where I do not mind waiting for service. They take the time More

by K23zf
Recommend Dealer
Yes
Employees Worked With
Peyton Dotolo
January 14, 2020

I was greeted right away very cheerfully and taken into see Roy the order writer. I left the car there while I did an errand and when I returned the car was ready and Roy reviewed the update with me and ex More

by Jim/judy
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service bay attendant was very courteous.
Jan 15, 2020 -

Kelly Nissan of Lynnfield responded

Hi Jim and Judy! We would like to thank you for sharing your experience with us! We're glad that Roy was so pleasant and made sure you were both well-taken care of.

January 14, 2020

I always bring my 2019 Maxima and my wife’s 2013 Altima back for service at Kelly Nissan in Peabody Massachusetts. Both cars were purchased there including a new 2011 Maxima I previously owned. Peyton is More

by DJP
Recommend Dealer
Yes
Employees Worked With
Peyton Dotolo
Jan 15, 2020 -

Kelly Nissan of Lynnfield responded

That is great to hear! We are glad that our location has been your go-to for service on both your wife's car! It is great that Peyton has been so helpful and has always taken excellent care of you. Thank you for taking the time to share your feedback with us!

January 13, 2020

Service is a bit of a drive from home but always leave Kelly Nissan satisfied. Advisors are welcoming, info accurate and prices competitive. Will continue to service in Lynnfield. Thank you!! More

by Regular guy
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Tutty, Tina Lever, Peyton Dotolo, Josh Mitchell
Jan 15, 2020 -

Kelly Nissan of Lynnfield responded

Thank you! We're glad that although our location is a bit of a drive from you, it is worth coming here for the service! It is great that the service advisors have made your experience nothing but positive and that they always make sure you are satisfied. We look forward to seeing you again in the future!

December 31, 2019

Really appreciate the service I receive at Kelly Nissan. Staff is very accommodating, waiting room clean and comfortable, with TV and Donuts. Glad I do business with Kelly Nissan! More

by janichee
Recommend Dealer
Yes
Employees Worked With
Monica - Reception , Peyton Dotolo
Jan 06, 2020 -

Kelly Nissan of Lynnfield responded

We are more than happy to give you the service you deserve! We are pleased to know that everyone including Peyton and Monica have been so accommodating and have made sure you are well taken care of. We appreciate your review!

December 21, 2019

These people made car buying a pleasure After leasing a car in June, I experienced a LOT of problems connecting my blue tooth. Verizon couldn't help me. I called Kelley Nissan and spoke to B More

by Kakawakkawakka
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Sosa
Dec 27, 2019 -

Kelly Nissan of Lynnfield responded

We appreciate you allowing Brian and our dealership to help you with your Bluetooth issues Kakawakkawakka! Thank you for sharing your experience with our team. If we can help you again with anything else, don't hesitate to let us know.

December 01, 2019

Extremely pleased with my visit to Kelly today , Ben is a great service professional gets it done right and fast , Thanks Ben for being great at what you do. More

by smithelec1969
Recommend Dealer
Yes
Employees Worked With
Ben Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Kelly Nissan of Lynnfield responded

We are happy to hear that! It's great that Ben made your experience so positive and that he was so helpful. Thank you for sharing your feedback with us!

November 27, 2019

In for my 1st oil change and a few minor concerns on my certified pre-owned 2017 Rogue. Peyton was efficient & also got a recall taken care of. Courtesy shuttle was convenient & appreciated, driver Philip More

by Mike S.
Recommend Dealer
Yes
Employees Worked With
Peyton Dotolo
Dec 09, 2019 -

Kelly Nissan of Lynnfield responded

Hi Mike! We are glad that your first service visit with us went so well and that Peyton took great care of you! It is great that she was so efficient and that you were provided a courtesy shuttle as well! Thank you for the review, Mike!

October 31, 2019

Purchased vehicle at another dealership but this dealership is more convenient for regular service. Have been always bringing in my truck for service at Kelly Nissan for it’s entire life and with n More

by AJ
Recommend Dealer
Yes
Employees Worked With
Roy Sletterink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peyton Dotolo
Nov 07, 2019 -

Kelly Nissan of Lynnfield responded

Hi AJ! We are glad that you find out location convenient for you! It is great that both Peyton and Roy have taken great care of you and your vehicle and that you have been completely satisfied with the service. Thank you for taking the time to share your feedback with us! Take care, AJ!

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