Kelly Nissan of Woburn
Woburn, MA
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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a relief major attaboy to Dylan Gallagher I brought my car in after having it serviced at a Nissan dealership in Medford . after spending $1800.00 I still ha major attaboy to Dylan Gallagher I brought my car in after having it serviced at a Nissan dealership in Medford . after spending $1800.00 I still had the same problem with the car . not wanting or trusting the work or the dealership in Medford. I brought my car to Kelly . i'm 86 yrs old and on a budget and I needed to be able to trust someone . I consider myself very lucky that Dylan G . was my service rep. right from the start he was very professional and sympathetic towards my car and financial problems . also he was correct in diagnosing my cars problems and I had my car back the very next day as he promised . once again Dylan great job and thanks for your honesty. Connie Falcone More
painless and honest We had a honest salesman saulo costa with no gimmics and no pressure. And we had a great experience with the service manager and finance. We had a honest salesman saulo costa with no gimmics and no pressure. And we had a great experience with the service manager and finance. More
You make service "easy", too. Scheduling is very quick and easy. Courteous service personnel who went over every thing with me. I also have another make of car and their service de Scheduling is very quick and easy. Courteous service personnel who went over every thing with me. I also have another make of car and their service department is difficult to schedule. More
Pleasant Experience Overall it was a good experience. I had done my research before coming to the dealership, so I knew what I wanted and the price I was looking for. Jon Overall it was a good experience. I had done my research before coming to the dealership, so I knew what I wanted and the price I was looking for. Jonathan was great to work with. He didn't give me the runaround and was willing to work with me. The sales manager was able to come to an agreement with me on the price. More
oil chg OK, battery failure not explained - SUCKED - had oil chg & auto checked, battery fail - presented bill for req wiper rep with no mention of battery problem, when paying for wiper person arrived w had oil chg & auto checked, battery fail - presented bill for req wiper rep with no mention of battery problem, when paying for wiper person arrived with car keys & told where auto was. no mention of battery?? cust service??? More
Consistent Service (as Usual) Very pleased with my recent Kelly Nissan experience. You never oversell what is needed for repair. This was appreciated! Also, shuttle driver was not Very pleased with my recent Kelly Nissan experience. You never oversell what is needed for repair. This was appreciated! Also, shuttle driver was notably courteous. More
Two hours for oil change with Appointment I made an appointment for 10 am on Saturday morning. I arrived at 9:45 and told there was an 1 hour 45 minutes wait. What is the purpose of apoint I made an appointment for 10 am on Saturday morning. I arrived at 9:45 and told there was an 1 hour 45 minutes wait. What is the purpose of apointment. There were other customers there who were also experience this frustration. I will not come back and wait two hours for an oil change again. More
Honest and great service I have always brought my car in for service because I feel I can trust the service center. They make recommendations, but never push me into work that I have always brought my car in for service because I feel I can trust the service center. They make recommendations, but never push me into work that doesn't need to be done. More
Great Customer Service They crew who work there are great. Very efficient, very detailed, and they always have a smile on their face. Their communication is very good and They crew who work there are great. Very efficient, very detailed, and they always have a smile on their face. Their communication is very good and always keep you in the loop. It's a nice waiting area as well while the car is being taken care of. More
Great service Dylan did a great job keeping me informed and getting me out very quickly. I will bring my vehicle back to this dealership for service. Dylan did a great job keeping me informed and getting me out very quickly. I will bring my vehicle back to this dealership for service. More