Kelly Nissan of Woburn

We purchased our last car from Kelly Woburn and will be avoiding them in the future based on the experience with their service department. They damaged rotors during a brake install, couldn't identify the avoiding them in the future based on the experience with their service department. They damaged rotors during a brake install, couldn't identify the problem on a second look, tried to get us to replace the perfectly good axel, and refused to refund the price of the faulty brake job. The service department is incompetent and untrustworthy, it is not the type of place I would want working on my brand new vehicle. More

Run far away! They will screw you over however they can. Very disappointed to say the least. They will screw you over however they can. Very disappointed to say the least. More

I dealt with Chelsea she was professional and very informative. Nicole online sales was great informative. Nicole online sales was great More

Horrible and Rude: I bought my Sentra from Kelly Nissan in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. in 2015 and have had good experiences, until now. I called in because of an issue I was having and could not have been treated more rudely by Briana. She wouldn't listen to me, she snapped back at me when I was attempting to explain the issue and then gave me quote that I didn't feel was accurate (because she claimed to know better). So much so, I got the issue quoted at another Nissan Dealership and got a much lower price as well (and was treated like a human). I would not recommend this location. More

I just had my rogue serviced at Kelly Nissan today, Briana the service tech took the vehicle in for an oil change , tire rotation and wiper blades. I was very pleased with getting my vehicle ba today, Briana the service tech took the vehicle in for an oil change , tire rotation and wiper blades. I was very pleased with getting my vehicle back within an hour with everything being completed so efficiently. Thanks Joe More

We always used this dealership and they never disappoint. Our sales consultant, Jomar Mayan, was very professional and understood our goal for our trade-in and what our preference was with another Murano an Our sales consultant, Jomar Mayan, was very professional and understood our goal for our trade-in and what our preference was with another Murano and did not try to deter our goal. He negotiated with the financial officer who was happy for us and thorough.. and they both agreed and delivered 👏 Ed and I were very impressed as well were able to drive out with our new Nissan Murano SL.. it's amazing, they handled transfer of registration and all with our insurance company.. it was a smooth transition and that's why we always will use, Kelly Nissan, Woburn MA. You should try them, you'll never be disappointed. Ed and Patty More

Such a great car buying experience. As someone who usually gets anxiety around having to negotiate for a new car, Joe Gulino helped me with the process with each step, went the extra mi As someone who usually gets anxiety around having to negotiate for a new car, Joe Gulino helped me with the process with each step, went the extra mile to make sure I got the exact car I was looking for, while making the process as seamless as possible. I felt really taken care of by Joe as well as the finance staff in the way we went over documents, terms etc. Would highly recommend Joe and the team to anyone looking for a new vehicle! Super communicative and helpful when there was a hiccup with the RMV while transferring my out of state license. The team here at Kelly Woburn helped me get my new car fast and secure. More

Courtesy outstanding very friendly and make you feel at home favorite dealership they go the extra mile home favorite dealership they go the extra mile More

It’s always a great experience and Kelly Nissan in Stoneham mass. I am very confident and I believe they’re very honest what they let me know about my vehicle. Thank you, Herb. Stoneham mass. I am very confident and I believe they’re very honest what they let me know about my vehicle. Thank you, Herb. More

The service department is absolutely horrible. AVOID at all costs, they are dishonest and don't stand behind their word or their work. AVOID at all costs, they are dishonest and don't stand behind their word or their work. More