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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,210 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,210 reviews

May 25, 2024

Service department used to be great now replacing parts that's not the problem or bad mechanic's More

by SDOK33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Monske
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2024 -

Ken Ganley Ford Parma responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
May 24, 2024

I was impressed at how seemless my car experience was, I'm glad Ganley Ford was on mu work travel route, Bolagi and the the other staff members More

by enfotek24k
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bolaji Adeyemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2024

Great service I enjoyed my experience purchasing a used car, all the team members were more than accomadting More

by donegal.remit0p
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2024

Great experience working with Mike and Mark, appreciate their help and attention to my needs. More

by donegal.remit0p
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Rezzano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike LaScola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2024

Good service and good people everyone was so kind and welcoming. And i got my dream car More

by SAADEMARCELINO
Recommend Dealer
Yes
Employees Worked With
Bert Cslzek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2024

They did exactly what they said, they could do as far as putting me in a brand new car at a price I could afford. I'll definitely use them again in the future! More

by erikacleggett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bert Cslzek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2024

The team check on me and kept me informed with what was going on with my car I wish other companies can learn to more professional and kind like the team they have while I waited they offered me coffee and More

by mcclainlouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
5.0
This rating includes all reviews, with more weight given to recent reviews.
Will Monske
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Acker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
May 24, 2024

Very friendly and helpful staff knew exactly what work was done and what future work would be.needed More

by Fednut1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Ken Ganley Ford Parma responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Ford Parma. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 24, 2024

Pam was only bright spot and not even her responsibility, everything else was a bad experience, commission of the facts when signing up for a hitch no mention of third-party doing it thought it was going to More

by LOUIEMODIC37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Overman
1.0
This rating includes all reviews, with more weight given to recent reviews.
John Ruper
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Palffy
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Moga
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
1.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alicia Jeffery
3.0
This rating includes all reviews, with more weight given to recent reviews.
Will Monske
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Acker
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 26, 2024 -

Ken Ganley Ford Parma responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Ford Parma did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
May 24, 2024

Everything was perfect from Dave in service handling scheduling for oil change, repairs, parts needed, handling warranty, and valeting the car. Kim and Molly were great on pick up and delivery and every More

by Cuatomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Moga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kim, Molly and all I spoke with.
Report | Print
May 26, 2024 -

Ken Ganley Ford Parma responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
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