Ken Ganley Kia Mentor

I love everything about the Kia dealership service center. But the price I always feel is high. I even had tires priced before I left and Kia is still higher then other places. I feel we pay extra center. But the price I always feel is high. I even had tires priced before I left and Kia is still higher then other places. I feel we pay extra to get the great customer experience you offer which it should never be that way. More

Everyone was very friendly and professional. They also explained to me that that a control arm upgrade was available on my Optima. Although the parts were not available at the time, we set up another appo explained to me that that a control arm upgrade was available on my Optima. Although the parts were not available at the time, we set up another appointment for next week to take care of the problem. My only complaint was that I asked them to call me when my car was available, which I was told would be about one and one-half hours. I never received a call, finally calling back about 3 hours later and my car was ready (for how long, I do not know). No big deal though, as I was not busy that day. All in all, a very positive experience and Dan Foote was just great. More

I am apprehensive when car shopping, but Bruce and the dealership made me feel confident and pleased with my purchase! Thanks for the great experience! dealership made me feel confident and pleased with my purchase! Thanks for the great experience! More

the service was friendly, fast , accurate, reasonably. the lounge area was very convenient coffee made watch t.v. while waiting everything was very clean and kept organized very good experience, the lounge area was very convenient coffee made watch t.v. while waiting everything was very clean and kept organized very good experience, More

As soon as we walked in the door we were greeted and taken care of immediately. It was a Sunday, so they were short staffed and our salesman was working with 2 other customers. So it was a back and fort taken care of immediately. It was a Sunday, so they were short staffed and our salesman was working with 2 other customers. So it was a back and forth time for a bit. But it all worked out. Dominic was very informative and answered all our questions. His sense of humor breaks the stress of buying a new car. More

I think Mentor Kia does an excellent job. I recommend to everyone I know that is looking for a car. This is my second car , the first Soul I purchased 2 years ago and after receiving a letter of trade in po everyone I know that is looking for a car. This is my second car , the first Soul I purchased 2 years ago and after receiving a letter of trade in possibilities I went directly to Bruce , who I worked with the first time and he took excellent care of me. I ended up with a new 2013 Soul on a sign and drive lease, which was the best financial move for me. I am extrememly happy with my new car and will probably trade again after my 4 year lease terms are up. Thank you! More

Peggy Grinley was wonderful. She was friendly and knew her stuff. She put is in a beautiful Kia Optima at a price we were comfortable with. Everyone at the dealership was fantastic and we will definitel her stuff. She put is in a beautiful Kia Optima at a price we were comfortable with. Everyone at the dealership was fantastic and we will definitely return to Kia for our next purchase. More

I started leasing cars from Mentor Mitsubishi, now Mentor Kia, about 16 years ago. 4 Galants and 1 Optima later, I am now leasing a Cadenza. I came in to have my Optima serviced and went in the speak to Ka Kia, about 16 years ago. 4 Galants and 1 Optima later, I am now leasing a Cadenza. I came in to have my Optima serviced and went in the speak to Karen and James. He asked me how long I had left on my lease. He then told me that they had an excellent program going on with the Cradenza and that he could put me in one paying not much more than my Optima. Karen took it from there and with their expertise and excellant customer service skills, I am now driving the smoky blue Cradenza that was on the showroom floor! So far - 2 days later I am just loving it! Thank you both! More

I had a great time, Stephen Richey was so great, I was looking for a used car that I could afford and that would make me happy and he did it, I looked at several makes and models and test drove them, I wa looking for a used car that I could afford and that would make me happy and he did it, I looked at several makes and models and test drove them, I was very happy that I am the new owner of a used KIA soul. It is a great car and I feel I will be happy for many years. More

Karen Grcar has been an excellent salesperson for years, I have bought at least 4 cars from her.She makes buying a car fun and always has the customer's best interest at heart. I know she is there to make I have bought at least 4 cars from her.She makes buying a car fun and always has the customer's best interest at heart. I know she is there to make money, but I never feel pressured to buy. Thanks! More