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Ken Ganley Kia Mentor

Mentor, OH

4.7
1,114 Reviews
WELCOME TO KEN GANLEY KIA MENTOR, THE LEADING GREATER CLEVELAND KIA DEALER! Are you in or around Mentor looking for a new vehicle that's leading the country in efficiency, style, and affordability? Have other Cleveland KIA dealerships frustrated you? For a new car buying experience, come check out our dealership and get the ideal auto buying experience. You can use our website to research all our new and pre-owned inventory. We make it easy for your to see all the latest KIA vehicles available and the great new vehicle specials we have to offer. Contact us today online www.kenganleykiamentor.com or by phone at 440-953-1000 and we'll be happy to help you learn more about your next vehicle!
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9090 Mentor Avenue

Mentor, OH

44060

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Showing 1,114 reviews

April 26, 2024

John Henry and Ben were fantastic. Definitely going back for future purchases. Recommending to family and friends. More

by jennifer80097
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Loschert
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shapiro
April 25, 2024

A good dealership, friendly and know their stuff, they kept in touch with us also. More

by leslie_1950
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cara Niedzalkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marley Guzman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

Scott was very nice and helpful he even called and checked how everything is going. More

by melissazimmerman3481
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Zaucha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Ken Ganley Kia Mentor responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 25, 2024

Great service and friendly knowledgeable staff. Very clean. Comfortable waiting area. Service completed much sooner than I expected More

by Granny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Ken Ganley Kia Mentor responded

Hi Granny, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 25, 2024

They were honest and easy to work with, they beat 6 other dealerships pricing and delivered the car we wanted to our home, an hour away! More

by PatZips
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cara Niedzalkowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Dardis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 24, 2024

I purchased a verboten from here that has damage and issues that they were aware of but did not disclose to me during the buying process. When the issues were discovered I was told that they would be co More

by Jarrod Burns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Arnoff
1.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Gough
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samuel Pelissier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick O'Connor
Apr 28, 2024 -

Ken Ganley Kia Mentor responded

We are very disappointed to read your review. Upon investigation, it appears that our team diligently addressed all warranty-covered repairs and went above and beyond to repair anything not covered by warranty at no cost to you. We have not serviced your 2016 Jeep in over eighteen months. While we acknowledge your feelings, we can unequivocally state that our service team acted with the utmost diligence. We’ve always aimed to provide exceptional service and resolve any customer concerns promptly and professionally. Your assertions of inadequate service, coupled with aggressive behavior towards our staff and threats of legal action, are deeply concerning and we must redirect your concerns to our corporate legal team.

April 22, 2024

Excellent experience! The dealership got me the financing rate I wanted for the car I wanted. My sales specialist, Nick Villella, did a great job! I appreciate the work More

by walshdenr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jake Tuikka
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Villella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Ken Ganley Kia Mentor responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 22, 2024

Marques was great. Very professional, knowledgeable. Happy with my new Sportage. Will be recommending him to all my friends and family you go Marques More

by lauriedicerce
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marques Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Ken Ganley Kia Mentor responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 21, 2024

I've been to quite a few dealerships in my time and I have to say, dealing with Angelina and the staff was among one of my best experiences at a dealership. Angelina was very knowledgeable and easy to ta More

by Mbuchs1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angelina Hillier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Ken Ganley Kia Mentor responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Kia Mentor. We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2024

Wonderful customer sevice. Agent even washed my car and apoligzed for my wait. I really appreciated how he went over details. More

by Shellsuepoppins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Eddy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2024 -

Ken Ganley Kia Mentor responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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