Ken Ganley Toyota Pittsburgh

I have been consistently impressed with the outstanding customer service provided by Lisa Onderko in the service department at Ken Ganley Toyota. Every time I bring my car in for service, Lisa goes above a customer service provided by Lisa Onderko in the service department at Ken Ganley Toyota. Every time I bring my car in for service, Lisa goes above and beyond to ensure that I am well-informed and comfortable with the recommended services. She takes the time to explain what is necessary for my vehicle and offers advice that feels genuinely in my best interest. Lisa's dedication to her customers is evident in her approachable and honest manner. She makes sure I understand the value of each service, which builds my trust and confidence in the dealership. Her professionalism and friendly demeanor make every visit a positive experience. It's clear that Lisa is committed to providing excellent customer service, and I truly appreciate her efforts. I highly recommend her to anyone seeking reliable and thoughtful service advice. She even resolved a misunderstanding with one of the technicians during my visit that would have caused me more money and time. More

top notch from start to finish - answered all my questions and concerns - would highly recommend to friends and family questions and concerns - would highly recommend to friends and family More

Very easy to deal with to schedule any service work needed in a timely manner. needed in a timely manner. More

The service was friendly, fast, prices were reasonable. Finance staff is top notch as well. Finance staff is top notch as well. More

What a great experience. Perhaps if all car-buying was this pleasant and straightforward, this would not have been my first new car purchase. Thank you to Dan and the team fo Perhaps if all car-buying was this pleasant and straightforward, this would not have been my first new car purchase. Thank you to Dan and the team for providing top-rate service. More

They are very considerate and work with you. Very professional and easy to work with Very professional and easy to work with More

Super efficient, friendly service and a fair price. Thanks and great working with you Danilo and John! Thanks and great working with you Danilo and John! More

Service advisor Jeff Petrick was the best. He took good care of my regular inspection and other problems. It is nice to work with someone polite and thoughtful. Dennis 5-30-2024 . He took good care of my regular inspection and other problems. It is nice to work with someone polite and thoughtful. Dennis 5-30-2024 . More

I came in for a test drive thinking I had to wait for a while for my bank to clear the money for a down payment. Danilo looked in the inventory and found the car I wanted, and the dealership agreed to a te while for my bank to clear the money for a down payment. Danilo looked in the inventory and found the car I wanted, and the dealership agreed to a temporary down payment and I left with a new car! More

Excellent service. Thoughtful employees. Genuine care and efficient service. Could not have been happier with the outcome. Thoughtful employees. Genuine care and efficient service. Could not have been happier with the outcome. More