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Ken Ganley Toyota Pittsburgh

Pleasant Hills, PA

Overview
Employees
Reviews
Vehicles
4.7
2,059 Reviews
Our passion is providing you with a world-class ownership experience. We share the thrill our customers get from owning and driving a Toyota. Whether you come in for a new or pre-owned Toyota, to have your vehicle serviced or to arrange financing, we are committed to providing a Toyota experience that keeps you coming back.
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1110 Clairton Boulevard

Pleasant Hills, PA

15236

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Showing 2,059 reviews

October 23, 2023

Took car un for yearly service. Saw the dealership called, but no one left a message. Had to call back twice. Service couldn't find my paperwork said Lisa might have it. They hung u More

by Jagette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lisa Onderko
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Guy at service desk
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Oct 25, 2023 -

Ken Ganley Toyota Pittsburgh responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (412) 469-3000 so we can work towards a resolution. We look forward to hearing from you.

Helpful
October 23, 2023

Should have given me a second set of keys for my car out of courtesy More

by KASAVARINO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodrigo Van Grieken
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 24, 2023 -

Ken Ganley Toyota Pittsburgh responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

Oct 25, 2023 -

KASAVARINO responded

After giving them a beautiful Cadillac as a trade , they should have made me a second key. They said that it would cost us $450. That should have been part of our deal!! We paid over $22,000 and CARFAX said that it’s worth is 16,000. My Caddie had many more luxuries that this one does not!

Oct 25, 2023 -

KASAVARINO responded

After trading in my Cadillac and only going up one year, I think that we overpaid, because CARFAX has this car listed As 16,300. Then they should have just ordered me a new key, rather than telling me we have to pay $450. Not a Great way to make your customers happy!!

Helpful
October 23, 2023

My opinion of the Ken GANLEY dealership over all could not be higher. Very personal service in every respect. Today was service and Bob Kilmeyer, Steve, Chris, a master technician, made it a pleasure. I d More

by bobhughesaircraftservices
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Killmeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words for Bob, Steve, Chris, and our team, and for taking the time to leave us this wonderful feedback!

Helpful
October 23, 2023

Everyone was helpful and kind and explained everything to me. I would recommend them to everyone. More

by LAURENFLEMING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2023 -

Ken Ganley Toyota Pittsburgh responded

Lauren, Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Ken Ganley Toyota Pittsburgh!

Helpful
October 22, 2023

I would not hesitate to buy from this dealership again. They were very professional and little to no pressure to buy. More

by SWALTERS3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Yelling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Doug Hirsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Toyota Pittsburgh!

Helpful
October 22, 2023

They are always prompt, friendly, and do a fantastic job. Great communication with any delays or charges and they make it easy to schedule. More

by Megansexton1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Onderko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Megan, and look forward to your next visit.

Helpful
October 22, 2023

Always quick and efficient and everyone in service is very friendly. The waiting area is also very nice and good coffee in the machine. More

by KKOESTLINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
October 21, 2023

Quick and efficient . Very professional. I waited for my car and it was completed before I knew it More

by mdon2816
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Sylvis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Bruce
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thanks for sharing about your experience with Ken Ganley Toyota Pittsburgh. We appreciate your business and hope to see you again soon!

Helpful
October 20, 2023

These guys were really good from the sale with Jared Fleming, who really took his time and answered all my questions, without any pressure salesman pitch….to the financing with Shaun Muldoon who made th More

by SPASCO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Pestino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shaun Muldoon
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Oct 20, 2023 -

Ken Ganley Toyota Pittsburgh responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
October 18, 2023

I ordered my Rav4, was contracted with status throughout the wait and had my beautiful car within 2 months. More

by aeirwin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Mesko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cortney Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2023 -

Ken Ganley Toyota Pittsburgh responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Toyota Pittsburgh.

Helpful
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