Ken Ganley Toyota Pittsburgh - Service Center

Very, very long time getting a true diagnosis of the problem with my RAV4. Customer service kept feeding me lines, but no real facts. problem with my RAV4. Customer service kept feeding me lines, but no real facts. More

The dealer completed my inspection in a timely manner. They also washed my car .I was satisfied with the service They also washed my car .I was satisfied with the service More

Friendly staff. Easy process from start to finish . Kept me updated on services being preformed. Easy process from start to finish . Kept me updated on services being preformed. More

I had a great experience at the dealership. The service department was fast and efficient The service department was fast and efficient More

Vehicle would not start so I had it towed to Ken Ganley Toyota. The service team diagnosed my vehicle and ordered parts same day to repair it. Fast efficient service while I waited. Toyota. The service team diagnosed my vehicle and ordered parts same day to repair it. Fast efficient service while I waited. More

Everything was great! Very easy and smooth process! Thank you for your help, Iian!! Love my new 4Runner! Very easy and smooth process! Thank you for your help, Iian!! Love my new 4Runner! More

We actually came to Ken Ganley because of Josh Bruce. He is a great guy and has always looked out for us with our previous car. He set us up with salesman, Iian McCl He is a great guy and has always looked out for us with our previous car. He set us up with salesman, Iian McCloud who was really understanding and helped us with our needs. He was very kind and took good care of us. I recommend that you keep both of these guys. They are the kind of people you want working for you!! More

Aidan Harrison was the salesman who took me for a test drive, patiently answered all my questions, helped me with comparison shopping, and ultimately sold me my new car. I did not intend to actually buy t drive, patiently answered all my questions, helped me with comparison shopping, and ultimately sold me my new car. I did not intend to actually buy that day. Aiden was so knowledgeable and not at all pushy, that i decided it would be a waste of time to continue shopping around. The Ken Ganley dealership is fortunate to employ such a bright, knowledgeable and enthusiastic young salesman. More

Ken Ganley Toyota has the worst customer service department I have ever dealt with. I have a 2022 Toyota Tundra. There is a recall on the engine that is supposed to be fixed but there is "no remedy" department I have ever dealt with. I have a 2022 Toyota Tundra. There is a recall on the engine that is supposed to be fixed but there is "no remedy" for my vehicle. My vehicle began bucking and stalled several times in traffic. When I called Ken Ganley and the service department finally answered, I was told they couldn't see me for at least a month. I asked what I was supposed to do without a vehicle for a month and the tech said "I don't know what to tell you, try called other dealerships". That's what I did. Jim Shorkey Toyota of Greensburg, not only got me in the same day, they had a Tundra loaner waiting for me. I purchased a brand-new Tundra and two brand new Camrys from Ken Ganley in two years, but no more. This was the last straw. I have never had an issue with my vehicle resolved with Ken Ganley. I purchased running boards with a missing end cap and was told I would have to buy a new set. My gas gauge doesn't read correctly and was told that I would have to prove to them that it isn't working or I would be charged a fee even though I am in warranty. When they performed a warranty repair, I was told to have the gas tank below a half tank. I dropped it off and was later called and said they couldn't do the repair because the tank needed to be less than a quarter tank. The tonneau cover they put on leaks like a sieve and they said they are not guaranteed to leak. My radio presets randomly change and I was told to call Sirius XM. I'm done with Ken Ganley Toyota. I will drive twice the distance from my home to deal with a more reputable dealership. More

Within my service, still not able to find out the problem and every time I bring my car in I get more scratches and dents on it and every time I bring my car in I get more scratches and dents on it More