Ken Ganley Toyota Pittsburgh - Service Center

I called with concerns about the alignment on my 2020 Tacoma. I was surprised to receive an appointment for the next day. The alignment was found to be incorrect. Adjustments were made under warranty. Th Tacoma. I was surprised to receive an appointment for the next day. The alignment was found to be incorrect. Adjustments were made under warranty. The Tacoma is running just fine. More

My appointment was 9 am. I was not notified until 10:20 that my 2018 rav4 with less then 20,000 miles needed front brakes . The person that came out to talk to me advise me it would take 50-55 minutes. A that my 2018 rav4 with less then 20,000 miles needed front brakes . The person that came out to talk to me advise me it would take 50-55 minutes. At 12:00 pm I was still sitting in the waiting room. When he did come back he told me the mechanic took it out on a test drive. I did not leave the dealership until around 12:40. I was very disappointed in the service. More

Staff is friendly and always helpful . Technician did a great job on handling my issue; taking care of the maintenance needed. The dealership always has hours to accommodate my servicing needs great job on handling my issue; taking care of the maintenance needed. The dealership always has hours to accommodate my servicing needs More

The friendly customer service was appreciated and the wait time was very reasonable. My service was completed well before I expected it to be done. wait time was very reasonable. My service was completed well before I expected it to be done. More

Everything went very smoothly though time will tell if repairs were done properly. So far , so good. I was particularly and happily impressed with the setup for social distancing while waiting there. repairs were done properly. So far , so good. I was particularly and happily impressed with the setup for social distancing while waiting there. More

Steve is a complete professional and puts you at ease when needing service on a vehicle. Always a pleasure to work with Steve! He communicates and makes the process easy and convenient. when needing service on a vehicle. Always a pleasure to work with Steve! He communicates and makes the process easy and convenient. More

Starting from the salesman to service, without a doubt best experience I have ever had purchasing a car and getting great service. Polite and caring employees best experience I have ever had purchasing a car and getting great service. Polite and caring employees More

I would recommend the dealership to my friends and family for either buying a new vehicle or a used vehicle. Also I would recommend the service department. for either buying a new vehicle or a used vehicle. Also I would recommend the service department. More

Terrible Customer service! Rude staff, no consideration of people!s time. Can not even return an email. They just lost us as customer, taking my business elsewhere.! of people!s time. Can not even return an email. They just lost us as customer, taking my business elsewhere.! More

Couldn't ask to be treated, no pressure, they listen to what we were looking for and what we were willing to spend and found the perfect car for my daughter what we were looking for and what we were willing to spend and found the perfect car for my daughter More