Kia of Everett - Service Center

My experience was great. I received personalized attention in a congenial manner. Steve listened to my concerns well and he kept me updated as the service work continued. I received personalized attention in a congenial manner. Steve listened to my concerns well and he kept me updated as the service work continued. More

Steve Weedin is an excellent representative for Kia of Everett. He is attentive, explained the service that was available and planned. He kept me informed of the progress of my servicing. Kia of Evere Everett. He is attentive, explained the service that was available and planned. He kept me informed of the progress of my servicing. Kia of Everett is a welcoming and comfortable lounge for customers with beverages and snacks. Car was washed and returned cleaner than when we brought it in. Thanks Steve Weeden and Kia of Everett More

No problems concerning my vehicle. I’ve always have a great experience with the service department. You guys have kept my car running nicely. Thank you. I’ve always have a great experience with the service department. You guys have kept my car running nicely. Thank you. More

Nadia Roth kept me informed on a regular basis. This was great customer service. I will be bringing my car back to Kia of Everett for future service.! This was great customer service. I will be bringing my car back to Kia of Everett for future service.! More

Erik was very helpful and helped the recall case without friction. Everything was perfect from my perspective friction. Everything was perfect from my perspective More

After bringing my car in for a recall the part that was being Replaced failed a week later. I had to use my warranty to replace the part that was working prior to recall. It took 14 days to replace the par being Replaced failed a week later. I had to use my warranty to replace the part that was working prior to recall. It took 14 days to replace the part. And numerous calls from me for updates on my car as I was not getting any feedback from the shop. Upon receiving my car finally I was told that they were still fighting with Kia to get payment to their technician. Which honestly is not my problem and I didn't need That information as that is a inner office problem and not my problem. During the 2 weeks that I did not have my car, I was not offered a loner car and had to make arrangements on my own to drive over the two weeks. Ultimately the car was taken care of and I appreciate the work.However I believe it was not handled very well initially. More

They fixed my car and gave me an idea of things on the horizon I need to keep an eye on. Thanks. horizon I need to keep an eye on. Thanks. More

My first annual service performed was excellent and the customer service from everyone involved in the process was superb. I waited in the service lounge area which was clean, comfortable with a variety of customer service from everyone involved in the process was superb. I waited in the service lounge area which was clean, comfortable with a variety of refreshment snacks. More

I received great service at Kia of Everett. Thank you for the excellent and prompt service. Thank you for the excellent and prompt service. More

Morgan was professional, knowledgeable and friendly. Just the person you want to take care of my car needs!! Just the person you want to take care of my car needs!! More