![](http://www.dealerrater.com/ncdn/u/11.20240528.717/Graphics/icons/close-x-orange.png)
Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,304 reviews
John Ruggles answered the phone when I first called the dealer to make sure they still had the mini van that I had seen online, and he was very friendly and willing to work with me. I traveled an hour to g dealer to make sure they still had the mini van that I had seen online, and he was very friendly and willing to work with me. I traveled an hour to get to the dealer, and he made me feel very welcome and the trip was well worth the drive. John made me feel like he was truly working towards my best interest for what would be best suiting for me. I greatly appreciate all that he done for me, and I left the dealer very happy, and I am very happy with my vehicle. I would reccomend my friends to deal with John Ruggle at the Klaben in Kent. More
This is the second vehicle I have leased from Terry Baughman at Klaben Kent and I would and have recommended him to everyone. He is truly a caring person who listens and made sure he helped me get the Baughman at Klaben Kent and I would and have recommended him to everyone. He is truly a caring person who listens and made sure he helped me get the vehicle that fit my needs. More
I love this dealership!!!! Myra was fantastic! She was knowledgeable, friendly & very personable. She made us feel at home & never made us feel like we were being taken advantage of. We love our 2012 Chry knowledgeable, friendly & very personable. She made us feel at home & never made us feel like we were being taken advantage of. We love our 2012 Chrysler 200 Touring. Most dealerships want to see how much money they can get out of you. Klaben Chrysler wanted our business & they care!!! Love, love, love them! Myra is a sweetheart!! We love her dearly! More
Pleasant associates. Everyone was friendly and helpful. They had just the car I was looking for and the whole process went smoothly and quickly. They went out of their way to make the transaction smooth. They had just the car I was looking for and the whole process went smoothly and quickly. They went out of their way to make the transaction smooth. More
Ty Davis was very professional saleman. He put in a lot of time putting things together for me over the phone so when I arrived at the dealership, everything was in order. of time putting things together for me over the phone so when I arrived at the dealership, everything was in order. More
Joe has always gone out of his way to take care of all my vehicles Joe is always friendly and knows my car as well as I do Keep up the great job Joe. Maryann Soltis Fritch vehicles Joe is always friendly and knows my car as well as I do Keep up the great job Joe. Maryann Soltis Fritch More
My husband and I bought our 9th car from Klaben Dodge. It has been 3 from the Klaben Ford lot and 5 from the Dodge lot and 1 from the used lot in Ravenna. We are always satisfied that is what brings us back. has been 3 from the Klaben Ford lot and 5 from the Dodge lot and 1 from the used lot in Ravenna. We are always satisfied that is what brings us back. Ken was very helpful with our avenger purchase. Brian and Steve are always helpful and know what I am looking for sometimes before I walk in when I call them ahead a time. We have bought so many vehicles due to the miles I drive to work as well as purchased a couple for our children. They treat us like we our family. Keep up the great job guys. Maryann & Kyle Fritch More
We recently purchased a Dodge Journey Crew from Klaben and were again very happy with our selection. We have purchased vehicles from Klaben in the past and were glad John Ruggles has returned to the sale and were again very happy with our selection. We have purchased vehicles from Klaben in the past and were glad John Ruggles has returned to the sales force. We've been buying vehicles from John for around 30 years and have referred many friends and relatives to him and to Klaben. We would highly recommend this dealership and John Ruggles. There was no hassle, no high-pressure, the inventory was more than sufficient and the facility is state-of-the-art. The service department and Tina Kelly, who we've dealt with, are top-notch in knowledge, dependability and friendliness. If you're looking for an dealership with integrity, try Klaben. More
On my initial visit, Gene took the time (Saturday after regular hours) to answer my questions and show me the Ram that I was interested in. He did not pressure me to buy the vehicle even though it took thr regular hours) to answer my questions and show me the Ram that I was interested in. He did not pressure me to buy the vehicle even though it took three weeks to make a final decision. I was well treated throughout the purchasing process by all of the people involved and the introduction to the truck's features was very well done. This is the fourth vehicle I have purchased from Klaben; I have also used their service facilities with great success. More
This was my first time involved in purchasing a new vehicle. Andrew was extremely friendly and understanding and very knowledgeable about the vehicle. He said up an excellent atmosphere and gave us a g vehicle. Andrew was extremely friendly and understanding and very knowledgeable about the vehicle. He said up an excellent atmosphere and gave us a great price and we could tell that he truly cared about what we wanted to get out of the vehicle. Over all great experience! More