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Klaben Chrysler Jeep Dodge Ram

Kent, OH

4.9
7,198 Reviews
Only Klaben Chrysler Jeep Dodge Ram has the Best Bottom Line Deals® on new and used cars, trucks, minivans, SUVs and crossovers! Klaben makes it this easy to buy your next car, truck, crossover, SUV or minivan. Your Best Bottom Line Deal® is posted on all your favorite Chrysler, Dodge, Jeep & Ram models. Choose from hundreds of new and used vehicles. With great value, outstanding service and a huge selection, Klaben is always Closer Than You Think!®
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1106 West Main Street

Kent, OH

44240

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Showing 7,198 reviews

April 24, 2024

The process was quick and easy, there was great customer service from beginning to the end. More

by michael.ryan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2024

We waited 20 days to get our van in for service of a transmission issue and then they had it from Monday to Saturday of the NEXT week. Almost two weeks. Work that wasn't requested was looked at (brake More

by Nana&Papa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Rich
3.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Klaben Chrysler Jeep Dodge Ram responded

Mr. & Mrs. Rauckhorst, Thank you for taking the time to share your feedback. Customers input is a crucial part in the learning and growing of our team and departments as a whole. The team is deeply disappointed with the timeline of events you described. We are better than this and we failed to provide the level of service you deserve. No excuses. I appreciate the time you took to go over all of this on the phone conversation you had with me. We want nothing more than to restore your faith back in us as your service provider, so thank you for giving us the opportunity to correct this situation. Again, we appreciate your feedback, and the entire Klaben team remains at your service. We look forward to seeing you soon! Sincerely, Jimmy Boone Service Manager Klaben Auto Stores 330-673-3139 Ext: 408 rboone@klaben.com Visit: www.klaben.com

April 21, 2024

This is my fourth vehicle I have leased from Klaben Chrysler Jeep Dodge Ram. And every time I go back it gets better. I was lucky enough to work with Timothy Beane and John Coco. They were able to g More

by Dheatwall57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Timothy Beane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Coco
April 18, 2024

Can’t thank Melissa enough for getting me in quickly and efficiently. She understood the urgency of getting my Jeep’s recall completed before I took it on a road trip. Best service I have had at Klaben in y More

by Akeele6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shi Crockett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Dolan
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 16, 2024

Everyone that assisted in the car of myself and my car were personable and caring. More

by angelnurse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Kalifoot
April 15, 2024

Very professional, honest, communicated well throughout the repair process, and completed repairs within the specified time frame. More

by andrewjleone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tina Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colton Murdock
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Always a great experience working with Joe Hilliard. Klaben is the only place I service my vehicles. More

by HKNAPP0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 15, 2024

Best dealership group around. Chris and Dimitri were fantastic. Always a pleasant experience. 17 cars from Klaben and counting.... More

by ctgundam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dimitri
April 14, 2024

Joe is very customer oriented and does his best to make your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If More

by MPG Architects
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin L. Bolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Hilliard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Hoose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Franklin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ken Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 13, 2024

Staff was very friendly and knowledgeable. Made the whole process easy and as stress free as possible. More

by jjfrench
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Casey Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
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