Klaben Chrysler Jeep Dodge Ram
Kent, OH
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The process was quick and easy, there was great customer service from beginning to the end. service from beginning to the end. More
We waited 20 days to get our van in for service of a transmission issue and then they had it from Monday to Saturday of the NEXT week. Almost two weeks. Work that wasn't requested was looked at (brake transmission issue and then they had it from Monday to Saturday of the NEXT week. Almost two weeks. Work that wasn't requested was looked at (brakes and rotors), costing us @ $500. This was TOO long for a transmission repair. No sense of urgency to even look at it. More
This is my fourth vehicle I have leased from Klaben Chrysler Jeep Dodge Ram. And every time I go back it gets better. I was lucky enough to work with Timothy Beane and John Coco. They were able to g Chrysler Jeep Dodge Ram. And every time I go back it gets better. I was lucky enough to work with Timothy Beane and John Coco. They were able to get me in the vehicle I wanted and within budget. The vehicle had just came off the truck and was not ready to be driven away. Timothy and John were able to quickly get it to the service department and have it ready in record time. Usually signing all the papers in finance is the worst part. Brain Franklin made the process extremely fast and painless. He was able to explain everything to my understanding without taking too much time. All my family and friends buy our vehicles from Klaben in Kent because of the selection, pricing, and professionalism of the employees. If you are buying anywhere else....you're just wrong. More
Can’t thank Melissa enough for getting me in quickly and efficiently. She understood the urgency of getting my Jeep’s recall completed before I took it on a road trip. Best service I have had at Klaben in y efficiently. She understood the urgency of getting my Jeep’s recall completed before I took it on a road trip. Best service I have had at Klaben in years, in the service department. More
Everyone that assisted in the car of myself and my car were personable and caring. were personable and caring. More
Very professional, honest, communicated well throughout the repair process, and completed repairs within the specified time frame. the repair process, and completed repairs within the specified time frame. More
Always a great experience working with Joe Hilliard. Klaben is the only place I service my vehicles. Klaben is the only place I service my vehicles. More
Best dealership group around. Chris and Dimitri were fantastic. Always a pleasant experience. 17 cars from Klaben and counting.... Chris and Dimitri were fantastic. Always a pleasant experience. 17 cars from Klaben and counting.... More
Joe is very customer oriented and does his best to make your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If your experience as seamless as possible. Joe does a great job keeping you up to date with where your vehicle is in the process of being repaired. If it going to be longer than a couple of hours, he will arrange for a free rental for you. I have had several vehicles in service with Klaben and they always do the right thing. I feel very confident in their service team to take excellent care of my vehicle. More
Staff was very friendly and knowledgeable. Made the whole process easy and as stress free as possible. Made the whole process easy and as stress free as possible. More