Klaben Chrysler Jeep Dodge Ram - Service Center
Kent, OH
1,709 Reviews of Klaben Chrysler Jeep Dodge Ram - Service Center
Customer service was excellent! Staff communicated, transported me timely, and was polite. Each staff person took care of me with door to door service and no wait time for customer Staff communicated, transported me timely, and was polite. Each staff person took care of me with door to door service and no wait time for customer service. Joe trained the staff to take care of his customers so they retain a positive experience when he is unavailable. It is a good reflection on the company when you have customer service you can depend on. More
They got me in promptly. I had to wait while they worked on my vehicle, but the work was done quickly, and I was on my way . I had to wait while they worked on my vehicle, but the work was done quickly, and I was on my way . More
My Pacifica was ready when promised and all work was completed. This was my”new vN” initial oil change and an update to the main radio/car play/etc. system. completed. This was my”new vN” initial oil change and an update to the main radio/car play/etc. system. More
Exceptional customer service, wonder and helpful sales staff as well as all the other staff! staff as well as all the other staff! More
As always Logan and the service team at klaben did an awesome job on my truck! awesome job on my truck! More
Logan was great to work with. The recall work was completed quickly, although it was never explained. I'm not certain what they did or why exactly. One thing that I miss from The recall work was completed quickly, although it was never explained. I'm not certain what they did or why exactly. One thing that I miss from other dealers was getting a quick complementary car wash whenever the car/truck was in the shop. It would be worth the drive to get work done here if you instituted this practice. More
People are friendly and are always willing to assist your needs, lobby is comfortable for waiting needs, lobby is comfortable for waiting More
Albert was very friendly and helpful! The night drop box is helpful to bring it the night before the appointment. The night drop box is helpful to bring it the night before the appointment. More
The sales guy Logan was very helpful, and the tech Zack was great. They made it so easy. was great. They made it so easy. More
Very friendly and professional. Very willing to help with whatever is needed for your vehicle. Very willing to help with whatever is needed for your vehicle. More