Klaben Ford Lincoln

New car Had a great experience with Danny at Klaben! He's sold my family other cars as well so we went to him first. This is the first car I've bought myself Had a great experience with Danny at Klaben! He's sold my family other cars as well so we went to him first. This is the first car I've bought myself and he worked with me really well to be able to afford it on my own, without one of my parents having to add their name to it. I love my new Focus SE and can't wait to drive it everywhere! :D More

Air suspension was out. Our air suspension went out 2 days before leaving for vacation. Got us in that day and had fixed the following day. Thank you so much! Our air suspension went out 2 days before leaving for vacation. Got us in that day and had fixed the following day. Thank you so much! More

Great and fast service department As soon as I pulled in the service bay my service adviser Mona was there with my paper work already to sign. with in minutes I was sitting in the clea As soon as I pulled in the service bay my service adviser Mona was there with my paper work already to sign. with in minutes I was sitting in the clean comfortable waiting with a cup of coffee and a doughnut. In less then an hour the service was done and the car washed and I was on my way ! Fantastic .!! More

Fast and easy Love this dealership. The Klabens are great as are Terry Colbert, Mike Cooney and Doug Carter. They always are so helpful and make your experience so Love this dealership. The Klabens are great as are Terry Colbert, Mike Cooney and Doug Carter. They always are so helpful and make your experience so easy. Great place to buy a car. Thanks for being so helpful! More

Great service all around This dealership and service center is top notch. My service advisor has always treated me wonderfully, from everything my car needs to securing me a This dealership and service center is top notch. My service advisor has always treated me wonderfully, from everything my car needs to securing me a loaner so I can continue my day with my family while my car is being taken of (I am part of the loyalty link program) The times I have had to wait though the service was efficient and they did their best to get me on my way quickly. I highly recommended this dealer and this service facility. More

Incredible Service Department I received the best service from this shop! Honestly, I will never go anywhere else to have my car serviced. After dealing with another Ford dealershi I received the best service from this shop! Honestly, I will never go anywhere else to have my car serviced. After dealing with another Ford dealership for years I have officially seen the light. Klaben Ford service shop workers are extremely competent & incredibly helpful. For years I have had to explain the issues I've been having with my car and the other dealership in the past was always skeptical or confused as to what the problem was I never received any real answers or solutions until I came to Klaben! The guys at Klaben were fully aware of what was happening with my car and were extremely quick to repair the issue! I am in love with the service I received here! ?????????? More

Repair of car involved in an accident. Professional and thorough service was provided following a recent car accident. The car looks great and runs like a charm. Would definitely recommend Professional and thorough service was provided following a recent car accident. The car looks great and runs like a charm. Would definitely recommend this place. More

Awesome vehicle, Awesome dealer experience We just completed the purchase of a 2016 Lincoln MKX from Klaben Lincoln in Kent, Ohio. We were very impressed with the professionalism of the Klaben We just completed the purchase of a 2016 Lincoln MKX from Klaben Lincoln in Kent, Ohio. We were very impressed with the professionalism of the Klaben dealership, especially our salesman Tyler Kline. Tyler did a totally professional job! Tyler was helpful and informative, but not pushy. His excellent follow-through made our buying decision an easy one. Once we decided on the model and equipment options we wanted, Klaben worked hard to meet our needs quickly. The paperwork process was smooth and effortless. Klaben is a very professional operation, which we can highly recommend . More

Great Experience Staffed reception desk. Sales Associate was friendly, knowledgeable and NOT pushy or aggressive. Finance officer that took the time to offer options Staffed reception desk. Sales Associate was friendly, knowledgeable and NOT pushy or aggressive. Finance officer that took the time to offer options, and explanations for the many documents that always need to be signed. Surprisingly large selection of models that I was interested in. Got exactly what I was looking for at a great price with no hassle. Would definitely go back for new business. More

Great customer service I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, als I would like to give a shout out to Joe French for the awesome customer service he provided. He kept me updated on the progress with my car. He, also, made sure I was aware of the amenities in the customer lounge. Thanks Klaben and Joe French for a pleasant dealership experience. More